Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:
United States, Fremont

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Detail-oriented and customer-focused Collections Specialist to join our team in Fremont, Ohio. In this contract position, you will play a pivotal role in managing accounts receivable and ensuring timely collections while fostering positive relationships with clients and students. This role is ideal for someone who thrives in a fast-paced environment and has a passion for problem-solving and customer service.

Job Responsibility:

Monitor and manage accounts receivable to ensure timely collection of outstanding balances
Communicate with students and clients to address payment issues, establish payment plans, and resolve account discrepancies
Develop and implement a clear communication strategy for collections processes
Provide in-person support, offering guidance and assistance with payment plans and account adjustments
Collaborate with internal teams to ensure accurate billing and account records
Escalate unresolved accounts to the Attorney General's office when necessary, following established procedures
Maintain consistency in collections processes and ensure compliance with organizational policies
Offer patience and understanding when working with younger individuals, fostering a supportive and customer-focused approach

Requirements:

Proven experience in collections, accounts receivable, or a related field
Strong customer service skills with the ability to handle sensitive situations professionally
Exceptional communication and interpersonal skills, with the ability to explain financial matters clearly
Strong organizational skills and attention to detail
Ability to work onsite Monday through Friday, 8:00 AM to 5 PM, in Fremont, Ohio
Bachelor's degree preferred, but candidates with relevant experience or an Associate's degree will be considered

Nice to have:

Bachelor's degree
Experience working with younger individuals

What we offer:

Medical, vision, dental, and life and disability insurance
Company 401(k) plan
Free online training

Additional Information:

Job Posted:
September 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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