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We are looking for a skilled Collections Specialist to join our team in Decatur, Alabama. In this Contract-to-permanent position, you will play a key part in managing and optimizing credit and collections processes for commercial and consumer accounts. If you have a strong background in collections, billing, and credit management, we invite you to apply and contribute to our environmental industry organization.
Job Responsibility:
Handle commercial and consumer account collections with accuracy and professionalism
Monitor outstanding balances and ensure timely follow-ups to secure payments
Develop effective strategies to minimize overdue accounts and improve cash flow
Perform detailed account reconciliations to verify and resolve discrepancies
Collaborate with internal teams to ensure seamless billing and credit processes
Utilize advanced Excel skills to analyze data and create reports related to collections
Maintain compliance with company policies and relevant regulations in all collection activities
Communicate effectively with clients to resolve payment issues while maintaining positive relationships
Participate in the development and implementation of improved collection processes
Ensure documentation is accurate and up-to-date for all credit and collection activities
Requirements:
Proven experience in commercial and consumer collections
Strong knowledge of credit and billing collection processes
Advanced proficiency in Microsoft Excel for data analysis and reporting
Excellent communication and negotiation skills
Ability to manage multiple accounts and prioritize tasks effectively
Familiarity with compliance standards and regulatory requirements related to collections
Detail-oriented with strong problem-solving abilities
Nice to have:
Previous experience working in the environmental industry is a plus
What we offer:
medical, vision, dental, and life and disability insurance