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Collections Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Carlsbad

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Robert Half is seeking a Collections Specialist to support a high-volume accounts receivable and collections operation. The Collections Specialist will play a key role in maintaining healthy cash flow by managing outstanding accounts and ensuring timely payments. The ideal candidate is detail-oriented, persistent, and comfortable communicating with clients in a professional manner. A proven ability to stay organized and work in a fast-paced, deadline-driven environment is essential. This contract to potential permanent opportunity is located in the San Diego region and will be onsite or hybrid.

Job Responsibility:

  • Monitor accounts receivable aging reports and identify overdue accounts
  • Contact customers via phone and email to collect outstanding balances
  • Resolve billing discrepancies and payment issues in a timely manner
  • Maintain accurate records of all collection activities and communications
  • Collaborate with internal teams to address account concerns
  • Negotiate payment plans when appropriate
  • Prepare and distribute collection notices and statements
  • Support cash application and reconciliation processes
  • Assist with reporting and tracking of collection metrics
  • Escalate complex or high-risk accounts as needed

Requirements:

  • 2–4 years of collections or accounts receivable experience
  • Experience working in high-volume or fast-paced environments
  • Strong communication and negotiation skills
  • Ability to manage difficult conversations professionally
  • Proficiency in accounting systems such as NetSuite, SAP, or similar preferred
  • Microsoft Excel skills (tracking and reporting)
  • Strong attention to detail and organizational skills
  • Reliable, deadline-driven, and team-oriented
What we offer:
  • benefit options
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 11, 2026

Work Type:
On-site work
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