Collections Specialist

• Manage business-to-business collection efforts for commercial accounts by contacting customers, following up on past-due balances, and documenting account activity accurately
• Review aging reports regularly to prioritize collection actions and reduce outstanding receivables in a timely manner
• Evaluate credit-related information and assist with processing credit applications to support informed account decisions
• Partner with sales, customer service, and accounting teams to investigate billing questions, payment disputes, and account discrepancies
• Communicate professionally with clients to negotiate payment timing, secure commitments, and maintain positive business relationships
• Support credit approval activities by reviewing account history and escalating higher-risk situations when appropriate
• Maintain complete and organized records of collection correspondence, payment arrangements, and account status updates

• Experience handling B2B or commercial collections in a detail-focused business environment
• Working knowledge of credit review processes, including credit applications and commercial account evaluation
• Ability to assess account status, follow up consistently, and support credit approval decisions
• Strong written and verbal communication skills for customer outreach and internal coordination
• High attention to detail with the ability to maintain accurate account notes and documentation
• Proficiency in standard accounting or receivables systems and comfort working with aging reports

Background in construction, contractor, or other project-based industries is a plus

• medical, vision, dental, and life and disability insurance
• company 401(k) plan