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Collections Specialist – Italian speaker

https://egor.pt Logo

Egor

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Location:
Portugal , Lisbon

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Collections Specialist – Italian speaker role in a multinational organization with a global presence and a strong focus on excellence, innovation, and sustainable growth.

Job Responsibility:

  • Client portfolio management in a multinational environment
  • Ensure payment deadlines are met
  • Receiving customer complaints and forwarding them to the respective subsidiaries
  • Obtaining missing accounting information from clients – telephone and email
  • Arguing and imposing the position of subsidiaries with diplomacy, and complying with good manners
  • Properly record all complaints received either by phone or email
  • Follow-up on customer accounts
  • Identify solutions to the problems presented
  • Establish a network of internal (SSC and Subsidiary) and external contacts (Customers)

Requirements:

  • Bachelor’s degree in relevant field
  • Fluency on Excel (advanced excel) and SAP
  • Language: English B2
  • Italian C1
  • Experience in cash-collection or in similar position, at least 2 years (experience within a shared service environment would be a plus)
  • Good knowledge in finance

Nice to have:

experience within a shared service environment

What we offer:

Integration into a global organization that offers a hybrid working model, professional development opportunities, and a collaborative environment focused on innovation and continuous improvement

Additional Information:

Job Posted:
March 04, 2026

Work Type:
Hybrid work
Job Link Share:

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