Collections Quality Manager Job at Citi (Singapore)

Quality Manager

The position is responsible for implementing quality assurance processes that me...

Location

Indonesia , Labuan Bajo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major with 3 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with 1 year experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area

Job Responsibility

Implement quality assurance processes that meet company mission and brand standards
Coach managers on adopting Total Quality Management leadership style
Conduct monthly audits to ensure compliance with company and brand standards
Direct property quality efforts to address critical customer requirements
Facilitate process improvement teams
Ensure management practices are aligned with quality tools
Use data collection methods to compile, display, track, and analyze defect trends
Review guest feedback with leadership team and ensure appropriate corrective action
Respond to and handle guest problems and complaints
Interface with customers regularly to obtain feedback

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy

Fulltime

IPS & Quality Manager

IPS & Quality Manager position responsible for lean production implementation, q...

Location

China , Dalian

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Lean and quality management experience
Capable of planning and implementing lean production
Familiar with project management
Capable of cultivating lean production knowledge and establishing lean production operation mechanism
Ability to build lean production management framework
Ability to lead and control project implementation progress
Practical work spirit
Strong communication and coordination ability
Fluent in English

Job Responsibility

Responsible for the organization and implementation of lean production
Responsible for introducing lean management methods and concepts
Provide lean tools and methods required for project implementation
Promote co-workers improvement, eliminate waste, improve product quality and improve production efficiency
Responsible for the training and promotion of lean production tools
Organize and lead the workshop to recommend lean production according to the plan
Audit and supervise the implementation of lean production in each department
Provide professional suggestions and schemes for improvement measures
Track and feedback the operation of the company's lean production system in real time
Kaizen activity planning and implementation

Fulltime

Quality Manager Representative

Monitors all systems and activities to ensure that source plasma manufacturing i...

Location

United States , Latham

Salary:

67200.00 - 92400.00 USD / Year

BioLife Plasma Services

Expiration Date

Until further notice

Requirements

Minimum of one-year relevant work experience, or an equivalent combination of education and experience
Relevant work experience within medical or regulated field, highly desirable
Previous work experience within the plasma collection industry is strongly preferred
Computer skills in word processing, excel, data analysis and databases highly desirable
Demonstrated understanding of quality assurance in an FDA-regulated environment
Demonstrated understanding of plasma center operations
Effective organizational, technical and problem-solving skills
High School Diploma or equivalent required
Associates or Bachelor’s degree highly desirable

Job Responsibility

Monitors all systems and activities to ensure that source plasma manufacturing is performed consistently according to current Good Manufacturing Practices (cGMP), the Shire Quality System, and other applicable regulations
Authorized and responsible to cease operations within the center or stop source plasma shipment(s) if product or donor safety is or may be compromised
Stays current with federal, state, local and company-specific rules, regulations, and practices
Ensures center compliance with all federal, state, local and company-specific regulations related to quality of product, employee and donor safety
Ensures that SOP’s are current and that staff perform routine tasks according to SOP through direct observation
Reviews operational records to ensure they are complete, accurate and compliant with cGMP requirements
Tracks deviations and trending in operating procedures and policies through established mechanisms
Reports errors, deficiencies, discrepancies and observations to center management and the Regional Quality Manager
May stop operations or shipments when donor or product safety is or may be compromised
Identifies potential SOP revisions as needed to support continuous improvement

What we offer

Medical, dental, vision insurance
401(k) plan and company match
Short-term and long-term disability coverage
Basic life insurance
Tuition reimbursement program
Paid volunteer time off
Company holidays
Well-being benefits
Up to 80 hours of sick time per calendar year
Accrue up to 120 hours of paid vacation (new hires)

Fulltime

Quality Manager Representative

Monitors all systems and activities to ensure that source plasma manufacturing i...

Location

United States , Latham

Salary:

Not provided

BioLife Plasma Services

Expiration Date

Until further notice

Requirements

Minimum of one-year relevant work experience, or an equivalent combination of education and experience
Relevant work experience within medical or regulated field, highly desirable
Previous work experience within the plasma collection industry is strongly preferred
Computer skills in word processing, excel, data analysis and databases highly desirable
Demonstrated understanding of quality assurance in an FDA-regulated environment
Demonstrated understanding of plasma center operations
Effective organizational, technical and problem-solving skills
High School Diploma or equivalent required
Associates or Bachelor’s degree highly desirable

Job Responsibility

Monitors all systems and activities to ensure that source plasma manufacturing is performed consistently according to current Good Manufacturing Practices (cGMP), the Shire Quality System, and other applicable regulations for a plasma center
Authorized and responsible to cease operations within the center or stop source plasma shipment(s) if product or donor safety is or may be compromised
Stays current with federal, state, local and company-specific rules, regulations, and practices
Ensures center compliance with all federal, state, local and company-specific regulations related to quality of product, employee and donor safety
Ensures that SOP’s are current and that staff perform routine tasks according to SOP through direct observation
Reviews operational records to ensure they are complete, accurate and compliant with cGMP requirements
Tracks deviations and trending in operating procedures and policies through established mechanisms
Reports errors, deficiencies, discrepancies and observations to center management and the Regional Quality Manager
May stop operations or shipments when donor or product safety is or may be compromised
Identifies potential SOP revisions as needed to support continuous improvement

What we offer

Medical, dental, vision insurance
A 401(k) plan and company match
Short-term and long-term disability coverage
Basic life insurance
A tuition reimbursement program
Paid volunteer time off
Company holidays
Well-being benefits
Up to 80 hours of sick time per calendar year
Accrue up to 120 hours of paid vacation

Fulltime

Manager, Quality Assurance

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

United States , Fort Wayne

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

8+ years of experience in quality management
3-5 years progressive supervisory experience
Bachelor degree in Business, Aviation, Engineering or related field (Degree may be offset by additional experience)
Working knowledge of FAA and Federal Aviation Regulations pertaining to Production Certificate (Part 21) and Repair Stations (Part 145)
Computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
Previous experience in ISO-certified environment
Previous experience with the FAA
FAA Inspection Authorization
Working knowledge of SAP

Job Responsibility

Adhere to Bombardier General Work Requirements
Perform managerial responsibilities, for example, hire/fire, disciplinary actions, PMP, and professional development
Act as the focal point and liaison for all interactions with the FAA, for example, answer LOI, complete submittals, and ensure compliance with regulations
Oversee applicable inspections of aircraft manufacturing processes to ensure airworthiness and compliance with Quality Control manual, and regulations
Develop and maintain the FAA Repair Station/Quality Control Manual in accordance with Federal Aviation Regulation 145
Review and interpret Federal Aviation Regulations to realign current policies, procedures, and manuals as necessary
Develop procedures to administer company quality policy
Prepare department budget for fiscal year operations
Oversee and administer the Internal Quality Audit Program
Document and communicate requirements of MDI including record keeping

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Quality Manager

Implements quality assurance processes and verifies training and development act...

Location

Thailand , Bangkok

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major with 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
Experience and/or knowledge of hotel business
Ability to understand quality management practices and teaches to others
Ability to understand data collection methods
Knowledge of budget preparation and the control of costs
Working knowledge of statistical measurement tools
Effective presentation skills
Detail orientation and analytical

Job Responsibility

Implements quality assurance processes and verifies training and development activities are strategically linked to the company's mission, vision, brand standards, and targets customer needs
Verifies employee satisfaction and focuses on continuous improvement at the property level
Champions the Quality function and builds support for change
Attends daily executive committee meetings to give real time updates on hotel performance
Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations
Coordinates weekly quality meetings focusing on guestVoice, top incidents, and business standard audits
Records, tracks, and communicates progress of quality related activities
Facilitates problem solving meetings and process improvement teams
Conducts monthly audit to verify compliance with company and brand standards
Partners with Learning & Development to train executive committee members and managers

Fulltime

Quality Manager

Dynamic and strategic Quality Manager role at W Sydney, the largest W Hotel in t...

Location

Australia , Sydney

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience and/or knowledge of luxury hotel environment
Ability to understand quality management practices and teaches to others with effective presentation skills
Knowledge of budget preparation and the control of costs
Previous background in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
Strong understanding of Rooms and Beverage & Food Operations
Working knowledge of statistical measurement tools, data collection methods, using databases, guest review platforms, word processing, spreadsheet, graphic and statistical computer applications
Detail orientated and analytical skills with a strong eye for detail
Understanding of hotel systems such as Opera

Job Responsibility

Implement quality assurance processes and ensure all training and development activities are strategically linked to the company's mission and vision
Lead and implement quality assurance programs across all guest touchpoints
Drive compliance with brand standards and audits and looks at ways for continuous improvement initiatives for guest experience
Attend daily senior leadership meetings to give real time updates on hotel performance
Address guest incidences and attend monthly department meetings to enhance quality training
Partner with key stakeholders in the hotel and managers on problem solving, process improvement, and strategic planning techniques
Present and share weekly analysis on defect trends, guest feedback and provide recommendations on focus areas
Support operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.)
Stay visible and interface with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction

What we offer

Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
The best hotel training opportunities produced independently by W Sydney and internationally recognized training programs by Marriott International
Discounts on accommodation and food & beverage across Marriott International
Wellbeing & mindfulness programs to ensure you stay healthy
Employee Assistance Program
Birthday Leave

Fulltime

Collection Manager

Matrix International, Inc. is seeking mission oriented, experienced candidates f...

Location

United States , McLean

Salary:

Not provided

AEVEX Aerospace

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience supporting HUMINT operations or a related field
Experience in intelligence research and analysis
Excellent critical thinking skills, high attention to detail, and sound operational judgement
Strong organizational, writing, and briefing skills
Strong interpersonal and communication skills
Active TS/SCI security clearance and Polygraph

Job Responsibility

Research, develop, draft, coordinate, monitor, and task complex HUMINT collection requirements
Evaluate reports for completeness, validity, relevance, and quality
Support the identification of targets of operational interest while providing collection guidance and identifying any reporting concerns
Review, coordinate, and approve report dissemination and provide guidance on report writing tradecraft
Develop and use advanced queries to provide collection metrics in support of analytic products
Provide collection capability training to junior analysts
Collaborate closely with government and contractor personnel

What we offer

401(k)-retirement plan
Comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company
Professional development funds
Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support

Fulltime

Collections Quality Manager

Citi

Location:
Singapore , Singapore

Category:
Banking

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 28, 2025

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Job Posted:
November 28, 2025