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Randstad Logo Randstad · Banking

Collections portfolio manager

Greece, Kallithea · Job Posted June 02, 2026
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Job Description

Are you an experienced professional in the banking industry with expertise in Non-Performing Loans (NPL) management? Do you possess exceptional communication and analytical skills? Join our client, a pioneer financial services company in Southern Europe, and become their next Collections Portfolio Manager! In this strategic role, you will lead efforts to optimize debt recovery, mitigate risk, and significantly contribute to financial stability.

Job Responsibility

  • Oversee and optimize collection processes, ensuring efficiency, full compliance with regulations, and adherence to best practices
  • Communicate proactively with debtors to facilitate effective debt resolution
  • Analyze portfolio performance, identify trends, and forecast recovery rates to inform strategic decisions
  • Monitor and report on key performance indicators (KPIs) for the collections portfolio, providing regular updates to senior management
  • Ensure all collection activities are conducted in full compliance with relevant financial regulations and company policies

Requirements

  • experience in a similar role or as a collection agent is mandatory
  • Bachelor's degree in Finance, Economics, Business Administration, or a related quantitative field
  • Proven track record in managing large portfolios and achieving recovery targets
  • Excellent negotiation, communication (both written and verbal), and interpersonal skills
  • Proficiency in MS Office and relevant ERP systems (e.g., SAP)
  • Very good knowledge of both English and Greek
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