CrawlJobs Logo

Collections Operations Manager

bbh.org Logo

Blood Bank of Hawaii

Location Icon

Location:
United States

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

65000.00 - 70000.00 USD / Year

Job Description:

Make a Life-Saving Impact Every Day. At Blood Bank of Hawaii, what you do matters. As a Collections Operations Manager, you’ll play a critical leadership role in ensuring safe, efficient blood collection operations that directly support patients across the islands. If you’re passionate about leading teams, improving processes, and making a difference in your community this is the role for you.

Job Responsibility:

  • Promote and uphold Blood Bank of Hawaii’s mission, values, and organizational goals
  • Represent leadership to ensure productivity and quality standards are consistently met
  • Identify future operational needs and implement process improvements as appropriate
  • Oversee and monitor donor blood collection services to ensure efficiency and quality
  • Ensure compliance with all Standard Operating Procedures (SOPs)
  • Collaborate with donors, businesses, and the community to maximize donations and enhance customer experience
  • Monitor and manage operational expenses
  • Support development and implementation of procedures and process improvements
  • Partner with recruitment team to achieve donor collection goals
  • Assist in setting departmental and apheresis collection goals
  • Participate in production planning and oversee product quality control
  • Hire, train, and evaluate staff
  • conduct performance reviews
  • Track and report Key Performance Indicators (KPIs) monthly
  • Ensure staff have proper training, tools, and resources
  • Manage, coach, schedule, and support Collections Supervisors and staff
  • Investigate operational issues, identify root causes, and implement corrective actions
  • Support employee development, succession planning, and ongoing training opportunities
  • Perform other duties as assigned

Requirements:

  • High School Diploma or GED required
  • Bachelor’s degree in biological sciences or related field (preferred)
  • 3–5 years of supervisory experience or 1–2 years of supervisory experience with a bachelor’s degree
  • Experience in a healthcare-related field (preferred)
  • Management experience in healthcare operations (preferred)
  • Blood banking experience (preferred)
  • Strong leadership and team management abilities
  • Self-motivated, goal-oriented, and proactive
  • Excellent problem-solving and decision-making skills
  • Strong communication skills (verbal and written)
  • Ability to collaborate effectively with diverse individuals
  • High level of professionalism and customer service
  • Strong organizational and time management skills
  • Ability to follow and provide detailed instructions
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Professional, business-like appearance
  • Reliable attendance
  • Flexible schedule to meet operational needs
What we offer:
  • 100% Health, Dental, and Vision Insurance
  • Matching 401(k) Plan
  • Fully paid Training
  • Paid Time Off
  • Career Development and Training
  • Opportunities for Promotion

Additional Information:

Job Posted:
April 15, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Collections Operations Manager

Collections Manager

We’re looking for an experienced collections leader who can take full ownership ...
Location
Location
Salary
Salary:
250000.00 USD / Year
corporatetools.com Logo
Corporate Tools
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You've managed large collection operations at scale
  • Has experience leading and managing collection teams and programs
  • Understand and create debt rating/scoring method
  • Understand collections process and challenges
  • Built and understand collection incentive programs
  • Experience building and managing automated systems to help manage collections
Job Responsibility
Job Responsibility
  • Collect money owed by our customers
What we offer
What we offer
  • 100% employer-paid medical, dental and vision for employees
  • Annual review with raise option
  • 22 days Paid Time Off accrued annually, and 4 holidays
  • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
  • The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
  • Paid Parental Leave
  • Up to 6% company matching 401(k) with no vesting period
  • Quarterly allowance
  • Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
  • Open concept office with friendly coworkers
Read More
Arrow Right

Facility Operations Manager

U.S. Facilities, Inc., a premier provider of top-notch building maintenance and ...
Location
Location
United States
Salary
Salary:
Not provided
prwt.com Logo
PRWT Services, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Facilities Management, Engineering, Project Management, or Business Administration is preferred, or the candidate should have the equivalent of 15+ years of experience as a Facilities Project Manager
  • Professional Engineer (PE) license preferred
  • Minimum of 7-10 years of Facility Management experience with at least 5 years at the level of Site Manager
  • Experience working with K-12 school districts or public sector clients, ideally in a leadership or consultative capacity
  • Proven ability to navigate local politics, community engagement processes, and school board relations
  • Knowledge of state and federal funding mechanisms related to educational facilities (e.g., ESSER funds, bonds, state capital programs)
  • Strong public speaking and presentation skills for representing the company at community forums and board meetings
  • Five plus years of experience managing union employees
  • Experience in construction, engineering, and all facets of facility operation and building management
  • Experience with critical system environments required
Job Responsibility
Job Responsibility
  • Ensure the day-to-day operations of a high-profile high-rise building, ensuring that all building operations and maintenance services are effectively delivered, and facility needs are met, including preventive maintenance, life-safety, engineering, and general maintenance
  • Ensure that staff implement and provide these services in a manner consistent with USF policies and ownership directives
  • Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the property
  • Respond positively and promptly to requests from building tenants and occupants
  • Oversee the implementation of ongoing contract programs to assess tenant and occupant needs constantly and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA’s)
  • Ensure that all site-specific documentation and reports are completed accurately and on time
  • Prepare, review, and provide initial approval for all budgets, financial reports (monthly and quarterly), expenditures, and purchase orders related to the facility or complex as needed
  • Collect, analyze, and report statistical data as needed to provide an accurate and current assessment of facility management objectives
  • Manage all contractor relationships, including negotiating pricing and contract terms, managing agreements, developing service specifications, ensuring client compliance, verifying contractor compliance, and replacing contractors as necessary
  • Hire, train, and motivate operations and maintenance personnel
  • Fulltime
Read More
Arrow Right

Facilities and Sales Operations Manager

Our client is looking to recruit a dynamic and motivated Facilities and Sales Op...
Location
Location
United Kingdom , Ashford
Salary
Salary:
30000.00 - 35000.00 GBP / Month
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid experience in the operational running of a business centre or a similar environment
  • Previous experience in office management is preferred
  • Strong networking skills and the ability to maximise revenue opportunities
  • Effective leadership and team management capabilities
  • Excellent communication and negotiation skills
Job Responsibility
Job Responsibility
  • Develop and maintain relationships with brokers and commercial agents to generate interest and secure new clients
  • Drive sales by promoting available spaces and negotiating commercial terms
  • Maximise revenue by attracting new clients while ensuring the retention of existing ones
  • Identify potential local occupiers and develop corporate account contacts
  • Implement strategic marketing initiatives to promote the centre and its facilities
  • Utilise social media platforms creatively and professionally to enhance the centre's online presence
  • Manage the financial performance of the centre, including billing, revenue collection, and financial reporting
  • Monitor and manage aged debtors effectively
  • Identify areas for additional revenue generation and present revenue plans as required
  • Ensure the centre operates within the agreed annual budget
What we offer
What we offer
  • 25 days annual leave
  • free parking
  • private health care
  • life assurance
  • free annual eye test
  • discretionary annual bonus
  • Fulltime
Read More
Arrow Right

Research Operations Manager

We are seeking a highly organised and detail-oriented Research Operations Manage...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
telegraph.co.uk Logo
The Telegraph
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous work experience in research operations, data analysis, or a related technical role
  • Strong organisational skills with attention to detail and ability to manage multiple projects simultaneously
  • Proficiency in spreadsheets (Excel, Google Sheets) and basic data management tools
  • Comfort working with large datasets and maintaining accurate records
  • Excellent communication skills and a proactive, problem-solving attitude
Job Responsibility
Job Responsibility
  • Lead and manage the day-to-day operations of product testing, including planning, packaging, shipping, and tracking of test units across internal teams and external testers
  • Manage and track product inventory across internal and external storage locations to ensure availability
  • Oversee testing schedules, timelines, and milestones, identifying risks and implementing mitigation strategies
  • Continuously assess and refine operational processes, introducing tools and best practices to improve efficiency and accuracy
  • Manage contractors supporting product testing operations
  • Collect, clean, and organise large volumes of test-related data from various sources, ensuring consistency and accuracy
  • Maintain detailed documentation of test activities, participant feedback, and data sets
  • Adhere to the Product Score System guidelines to ensure accurate score generation and tracking compliance
  • Collaborate with cross-functional teams, including Editorial, Research, and the Telegraph Panel, to ensure the timely execution of testing protocols
  • Ensure compliance with data privacy, product safety, and internal standards
What we offer
What we offer
  • Dynamic working opportunities
  • Medical cover
  • Parental leave (six months fully paid maternity leave and enhanced paternity/partner leave)
  • Life assurance
  • Season ticket loans
  • A range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance
Read More
Arrow Right

Account Operations Manager

Manages the end-to-end operational business relationship for customer and partne...
Location
Location
United States , Spring
Salary
Salary:
49500.00 - 104900.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business Management, or equivalent
  • Typically 0-2 years experience
  • Basic understanding of business tools, systems and practices
  • Good analytical, statistics and problem solving skills
  • Good written and verbal communication skills
  • mastery in English and local language
Job Responsibility
Job Responsibility
  • Supports assigned areas of end-to-end operations for one or more accounts
  • Learns requirements and develops capability in all areas of operations using standard systems and tools
  • Collects, consolidates, and charts data from sales and process results for assigned portions of operations areas to identify trends and issues
  • Implements specified changes to processes and system configurations to improve performance, efficiency and customer satisfaction
  • Develops understanding of internal and external relationships with stakeholders and clients for performance expectations and needs
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Risk Operations Manager

The Risk Operations Manager will be responsible for overseeing a pivotal portfol...
Location
Location
United States , Frisco; Denver; Overland Park
Salary
Salary:
76400.00 - 137900.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • US Citizenship required
  • Bachelor's Degree Finance, Accounting, or Bus Administration required
  • 7-10 years’ experience in Credit Management or similar Financial Management related role (i.e.: Risk Management, Treasury, Financial Planning or Budgeting,) required
  • 7-10 years relevant work experience in a high-tech environment or business banking preferred
  • Portfolio Management experience required
  • Credit Collection and Underwriting experience required
  • Business process analysis experience required
  • Experience with managing Service Partners operations preferred
  • Project or Program Management preferred
  • Samson required
Job Responsibility
Job Responsibility
  • Build and maintain internal and external partnerships to drive operational excellence across the team and TMUS
  • Assist in portfolio evaluations to identify future opportunities for improvement and barriers to achieving strategic and financial objectives
  • Support Consumer and TfB Portfolio Customer Credit Verification, Collection and Underwriting initiatives
  • Support, Analyze and enhance teams productivity
  • Management of payment terms
  • Mitigating risk in partnership with sales, legal, CARE and other departments
  • Support or lead efforts to operationalize new processes
  • act as project resource (SME) for new initiatives
  • Provide both tactical and strategic advice to a team of analysts, coach/mentor and escalation point for analysts, including service partners
  • Point of contact for issues with, and problem resolution pertaining to CARE, Sales, Sales Operations, Legal, and implications on a portfolio of accounts
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Fulltime
Read More
Arrow Right

Fulfilment Operations Manager

The Fulfilment Operations department secure and execute the excellence in end-to...
Location
Location
Australia , Tempe
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience (3+ years) in warehouse management, preferably in distribution, retail, logistics or similar
  • Previous experience (2+ years minimum) demonstrating strong leadership skills and the initiative to coach large sized diverse teams
  • Proven strategic leadership experience delivering business results and people development with an entrepreneurial approach in a high-volume, structured environment
  • Thorough understanding of all relevant standard operating procedures for Customer Fulfilment, prioritising the safety of co-workers and customers
  • Strong analytical skills and an ability to understand budget, cost and key performance measurements and translate them into action plans
  • Competence in resource planning aligned with potential sales scenarios, forecasts, and fulfilment flow allocation
  • Effective communication and leadership abilities, with a demonstrated capacity to lead teams, set clear priorities, delegate tasks effectively, and provide constructive feedback when managing performance
  • The passion to lead with integrity and authenticity, championing IKEA’s values and encouraging your team to embody these principles in their daily work
Job Responsibility
Job Responsibility
  • Implementing improvements, new processes, technologies, and ways of working to enhance the customer and co-worker experience
  • Fostering close cooperation and strong communication with the key stakeholders such as Unit management, support functions, and External Transport/Service Providers to maximise goods availability and customer order fulfilment efficiency
  • The roles key operational responsibilities include managing all Click and Collect and Home Delivery operations and warehouse management
  • Ensuring compliance with IKEA code of conduct, Standard Operating Procedures, internal regulations, and local legislation related to health, safety & security within the Fulfilment Operations team
  • Lead, coach, and developing a high-performing Fulfilment Operations team, cultivating communication, flexibility, and inclusivity
  • Placing a strong emphasis on nurturing co-worker well-being and managing co-worker performance, competence development and succession planning (in this role you will lead a team of 40+ co-workers through Team Leaders, three direct reports)
  • Demonstrate a commitment to cost-consciousness, effectively managing resources and operational expenses to maximise efficiency and drive profitability in fulfilment operations
What we offer
What we offer
  • 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
  • Benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Fulltime
Read More
Arrow Right

Senior Operations Management Trainee

Every day at BioLife, we feel good knowing that what we do helps improve the liv...
Location
Location
United States , Billings; Great Falls; Missoula
Salary
Salary:
80000.00 - 110000.00 USD / Year
biolifeplasma.com Logo
BioLife Plasma Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relocation Required upon graduation/completion of Trainee Program
  • 3-5 years of experience leading medium to large teams (20+ direct reports)
  • Up to 90-100% travel during the Trainee Program
  • Ability to walk and/or stand for the entire work shift
  • Willingness to travel and work at various BioLife locations across the country
  • Ability to work evenings, weekends, and holidays
  • Have a valid driver’s license for the entire duration of the program
  • Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
  • Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance
Job Responsibility
Job Responsibility
  • Continuous Learning & Development: The expedited training program lasts approximately six months. Upon completion, you’ll have 12 months to obtain a Plasma Center Manager position. During this time, you’ll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities
  • Team Management: You’ll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members’ development, participate in staff planning and recruiting, and engage and retain employees
  • Career Advancement: Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you’ll have opportunities to open and operate brand new plasma centers
  • Supportive Teamwork: You’ll work in our fast-paced, team environment
  • provide operational support
  • conduct management training
  • problem-solve
  • and communicate with senior management
  • Exceptional Customer Service: Retain donors by creating a positive donor experience. You may also assist with production
  • Travel Opportunities: Learn from and network with BioLife team members across the country. You’ll be able to return home every other weekend
What we offer
What we offer
  • Medical, dental, vision insurance
  • 401(k) plan and company match
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Tuition reimbursement program
  • Paid volunteer time off
  • Company holidays
  • Well-being benefits
  • Up to 80 hours of sick time per calendar year
  • New hires are eligible to accrue up to 120 hours of paid vacation
  • Fulltime
Read More
Arrow Right