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Collections Officer - Night Shift

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Alter Domus

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Location:
India , Hyderabad

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As an AR Collections Officer, you will be responsible for managing overdue receivables, ensuring timely follow-ups with clients and internal stakeholders to drive resolution and improve cash flow. This role requires you to have excellent communications skills as well as attention to detail.

Job Responsibility:

  • Manage a portfolio of customer accounts and follow up on overdue invoices to ensure timely cash collections
  • Deal with customers & internal stakeholders diligently, courteously, and professionally while collecting payments
  • Monitor and collect accounts receivable for assigned portfolio by contacting customers via email, both inbound and outbound
  • Update collection systems with Non-Payment Reason Codes, Invoice status & relevant comments
  • Initiate strategies for collection processes and procedures
  • Respond to customer inquiries
  • Collaborate with accounts receivables staff, internal Operations and Sales regarding collection of payments
  • Provide accurate forecasting of collection promises and broken promises to the manager
  • Retain customer loyalty while initiating processes for collection of payments
  • Maintain and update record of customers from whom collections are made

Requirements:

  • Strong Stakeholder management and coordination skills
  • Minimum 4 years of relevant experience
  • Previous experience working as a Collections Officer
  • Good written and verbal communication skills
  • Knowledge of accounting and accounting procedures
  • Bachelor’s degree in Accounting, Business Management, or a similar field

Nice to have:

Knowledge of S4HANA Cloud is a plus

What we offer:
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Plus additional local benefits depending on your location

Additional Information:

Job Posted:
January 22, 2026

Work Type:
Hybrid work
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