Collections Manager Job at Robert Half (Westbury)

Collections Manager

We’re looking for an experienced collections leader who can take full ownership ...

Location

Salary:

250000.00 USD / Year

Corporate Tools

Expiration Date

Until further notice

Requirements

You've managed large collection operations at scale
Has experience leading and managing collection teams and programs
Understand and create debt rating/scoring method
Understand collections process and challenges
Built and understand collection incentive programs
Experience building and managing automated systems to help manage collections

Job Responsibility

Collect money owed by our customers

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers

Collections Manager

Knight Federal Solutions is a trusted provider to industry leading prime contrac...

Location

United States , Reston

Salary:

Not provided

Knight Federal Solutions

Expiration Date

Until further notice

Requirements

Graduate of an in-residence DoD / IC collection management course
Demonstrates comprehensive mission knowledge and skills that affirms completion of all developmental training and experiences for the labor category
Demonstrates ability to communicate understanding from information that may be incomplete, indirect, highly complex, seemingly unrelated, and / or technically advanced
Demonstrates ability to structure analysis based on trends in reporting and a range of analytic perspectives from other analysts, organizations, and intelligence disciplines
Demonstrates ability to work independently with minimal oversight and direction
Demonstrates ability to collaborate and work with other IC members on information sharing, driving collection, and addressing analytic disputes and conflict resolution
Demonstrates ability to develop concise, insightful, and comprehensive products for defense intelligence
Demonstrates ability to lead teams in researching multifaceted or critical problems
Provides guidance in selecting, designing, and applying analytic methodologies
Uses argument evaluation and validated analytic methodologies to challenge differing perspectives

Job Responsibility

Applies intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products
Collaborates across the IC to understand customer intelligence needs and gaps to optimize developing and validating collection requirements for the customer
Evaluates the efficiency and effectiveness of multi-INT collection against requirements
and the execution of collection plans and strategies to generate reliable and valid intelligence to customers
Assesses the value of collected intelligence versus the customers’ need(s) and decision making
Uses statistical, algorithmic, mining and visualization techniques to find and interpret ISR data sources
Manages large amounts of data, ensures data consistency, produces visualizations and develops models to report findings
Assists developing methods and criteria to evaluate whether collection requirements been satisfied, using Measures of Effectiveness (MOEs), Measures of Performance (MOPs), responses to collection plans and strategies, and others, and produces feedback of findings
Identifies collection gaps, related trends and opportunities
assesses collection options, tests assumptions, and produces judgements, recommendations and solutions to refine collection

Collections Manager

The Collections Manager will be responsible for the Collections function and tea...

Location

United Kingdom , Marlow

Salary:

Not provided

Softcat

Expiration Date

Until further notice

Requirements

A credit related qualification (CICM) preferred but not essential
10+ years' experience in a Credit function, with a strong track record of success
Proven ability to lead large teams, inspiring and guiding them through change and growth
Demonstrated experience in process improvement and team development
Exceptional written, verbal, and strategic communication skills
Passion for working in a fast-paced, dynamic environment
A strong alignment with Softcat's core values

Job Responsibility

Leading and supporting the Collections Deputy Manager, including regular 121s, performance reviews, and providing feedback
Driving continuous improvement across processes, systems, and resource planning to elevate team performance
Handling customer and sales escalations directly when required, ensuring swift and effective resolution
Reviewing debtor/creditor aging and team performance
Implementing enhancements such as automated dunning processes and direct debit facilities to streamline operations
Collaborating closely with the Credit Assessment team to proactively manage and mitigate bad debt
Producing insightful reports for CEO/CFO-level stakeholders, ensuring transparency and strategic alignment
Fostering a positive, engaging, and fun culture within the finance department

What we offer

Pension
Share incentive plan
Life Assurance
Healthcare
Holiday
Trips
Vouchers
Partner/family Benefits
Perklife
Maternity, Paternity and Adoption support

Fulltime

Collection Manager

Matrix International, Inc. is seeking mission oriented, experienced candidates f...

Location

United States , McLean

Salary:

Not provided

AEVEX Aerospace

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience supporting HUMINT operations or a related field
Experience in intelligence research and analysis
Excellent critical thinking skills, high attention to detail, and sound operational judgement
Strong organizational, writing, and briefing skills
Strong interpersonal and communication skills
Active TS/SCI security clearance and Polygraph

Job Responsibility

Research, develop, draft, coordinate, monitor, and task complex HUMINT collection requirements
Evaluate reports for completeness, validity, relevance, and quality
Support the identification of targets of operational interest while providing collection guidance and identifying any reporting concerns
Review, coordinate, and approve report dissemination and provide guidance on report writing tradecraft
Develop and use advanced queries to provide collection metrics in support of analytic products
Provide collection capability training to junior analysts
Collaborate closely with government and contractor personnel

What we offer

401(k)-retirement plan
Comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company
Professional development funds
Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support

Fulltime

Collections Quality Manager

The AVP - Collections Quality Manager is accountable for establishing and mainta...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience in collections, risk management, compliance, or a related field
Significant portion in leadership or oversight capacity
Proven experience in managing and resolving complex customer escalations
In-depth knowledge of regulatory requirements pertaining to collections and financial services
Demonstrated ability to drive continuous process improvements
Strong analytical and synthesis skills
Exceptional communication, negotiation, and diplomacy skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work under pressure and make sound decisions
Bachelor's/University degree or equivalent experience

Job Responsibility

Establish and maintain robust governance, control, and compliance frameworks
Drive continuous improvements in customer experience and regulatory adherence
Oversee quality frameworks and manage complex escalations
Ensure regulatory compliance and readiness for audit reviews
Lead independent escalation reviews and manage regulatory complaints
Monitor and evaluate call quality performance across teams
Identify lapses in quality or process and implement mitigation controls
Partner across Wealth units on strategic projects
Provide leadership and guidance to support team
Manage strategic team projects and deliverables

Fulltime

Collections Manager

The role involves managing collection efforts, maintaining customer credit activ...

Location

United States , Salt Lake City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

proficiency in 3M
solid understanding of Accounting Software Systems
experience with ADP - Financial Services
familiarity with B2B collections
proficiency in CRM
in-depth knowledge of Accounting Functions
experience with Accounts Receivable (AR)
understanding of Billing Functions
ability to handle Cash Activity efficiently
knowledge of Cash Applications

Job Responsibility

supervise and oversee the A/R specialists in their collection efforts
collaborate with branch management and A/R team members to resolve delinquent key accounts and large regional accounts
monitor payment applications from EDI transmissions and ACH submittals through financial platforms
support Credit Manager with audits and perform other tasks as required
collaborate with the Administrative Pricing Manager and team members to ensure the pricing database is up to date
regularly review collection efforts with team members and assist with periodic reporting of collection status to Credit Manager and Senior Management
audit delinquent accounts deemed uncollectible to ensure maximum efforts have been taken before assigning bad debt status to the account
communicate AR conditions to warehouses, sales staff, and administration staff as required or requested
collaborate with branch personnel to establish and update customer credit activities and credit files
liaise with relevant authorities for regulatory issues surrounding customers

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Wastewater Collections Project Manager

This position entails the study, design and construction administration of munic...

Location

United States , Central Indiana

Salary:

Not provided

Wessler Engineering

Expiration Date

Until further notice

Requirements

Team oriented with good communication, planning and organizational skills
10 years experience with the study, design and construction administration of sanitary collection system projects
Bachelor’s of Science Degree in Civil or Environmental Engineering from an accredited institution
Indiana P.E. license (or ability to obtain through reciprocity)
Experience with client relations management
Qualified candidates must be legally authorized to be employed in the United States

Job Responsibility

Project management, including management and technical mentoring of staff
Client management
New business development
Technical design and design oversight

Collections Manager

This is your opportunity to shape the future of collections at Brighte, turn the...

Location

Australia , Sydney

Salary:

Not provided

Brighte Capital

Expiration Date

Until further notice

Requirements

Regulatory expertise with working knowledge of NCCP, ASIC, BCOP, AFCA and other relevant regulatory standards for debt collection, loss recovery and hardship handling
Leadership experience in leading a small to mid-sized team, with a blend of onshore and offshore staff
Experience working through structural uplift and capability building without large support ecosystems
Governance-mindset and competent in establishing governance rhythms, DA frameworks, and risk controls
Experience in designing training programs and competency models for debt collection, loss recovery and hardship handling
Practical understanding of collections tools and technology - including collections tools, skip tracing, workflow automation and QA data requirements
Track record of successfully uplifting or rebuilding collections functions without destabilising team culture

Job Responsibility

Design and implement a scalable collections operating model with auditable processes
Establish and maintain policies, controls, decisioning frameworks, QA protocols, and reporting aligned with regulatory standards
Convert informal communication channels into structured workflows
Partner with Product and Engineering to leverage technology for workflow allocation, segmentation, QA reporting, and automation
Develop tailored customer contact strategies for early, mid, and late-stage arrears
Integrate skip tracing and optimise resource allocation through segmentation
Monitor performance metrics and loss trends to drive continuous improvement
Design and deliver training programs, competency models, and coaching frameworks for collections and hardship handling
Lead and inspire a small but mighty team based onshore and offshore, balancing hands-on involvement with strategic oversight, while fostering a culture of accountability, transparency, and growth
Act as a trusted partner to Risk & Compliance, Finance, and other internal stakeholders

What we offer

Flexible working arrangements to suit individual needs and a hybrid work model
Free lunch on Mondays
Range of social activities including weekly Thursday social event
Opportunity to join Employee Share Option Plans (ESOP)
Stocked pantry with snacks
Carefully curated collection of wines and beer on tap
End-of-trip facilities with towel service and hair dryers
Anniversary leave

Fulltime

Collections Manager

Robert Half

Location:
United States , Westbury

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 13, 2026

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Job Posted:
March 13, 2026