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Collections GenAI Developer - Vice President

India, Chennai · Job Posted May 29, 2026
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Job Description

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to lead applications systems analysis and programming activities.

Job Responsibility

  • Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
  • Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards
  • Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
  • Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
  • Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
  • Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
  • Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

  • 11 - 16 years of relevant experience in Apps Development or systems analysis role
  • Extensive experience system analysis and in programming of software applications
  • Experience in managing and implementing successful projects
  • Subject Matter Expert (SME) in at least one area of Applications Development
  • Ability to adjust priorities quickly as circumstances dictate
  • Demonstrated leadership and project management skills
  • Consistently demonstrates clear and concise written and verbal communication
  • Bachelor’s degree/University degree or equivalent experience
  • Experience in application development within complex environments in Delinquency Management , Loss Prevention areas in Credit cards, unsecured loans
  • Strong Gen-Ai development & implementation experience , preferably Conversational AI
  • Experience with GT & Model Governance , ability to lead discussions with Risk partners
  • Expert Prompt Engineering skills ,leveraging AI‑assisted tooling to accelerate development, experimentation, and problem solving while maintaining engineering rigor
  • Experience in handling 1 or more applications as App Manager in distributed platform
  • Advanced DB Skills such as Oracle , Mongo-DB and graph database
  • Strong experience with Docker and Kubernetes, deploying and operating containerized services in production
  • Master’s degree preferred

Nice to have

Master’s degree

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