Collections Executive, Randstad

Collections Executive

Randstad

Location:
United Kingdom, Birmingham

Category:
Finance

Contract Type:
Employment contract

Salary:

16.70 - 20.80 GBP / Hour

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Job Description:

Under close supervision, you will be involved in classifying, examining, and analysing accounting records, preparing financial reports and statements, and contributing to special projects. The role involves liaising with customers to secure overdue payments, resolving customer claims, addressing query resolution, and collaborating with internal teams.

Job Responsibility:

Liaise with customers to secure payment of overdue invoices and resolve invalid customer claims
facilitate the resolution of queries, providing essential information to relevant stakeholders
participate in weekly ledger reviews to identify underlying causes and escalate issues as needed
arrange ad-hoc meetings with internal teams to provide progress updates
maintain accurate and up-to-date information on our Dispute Management System daily

Requirements:

A solid understanding of accounting and external reporting
strong analytical skills
familiarity with policy, controls, and compliance is desirable
basic understanding of the role of finance within a business context
strong communication abilities and a collaborative approach
ability to utilise technology to enhance efficiency and effectiveness
proficiency in Microsoft Office tools and familiarity with financial systems
sound judgement
excellent prioritisation and time management skills
strong understanding of ledger management
exceptional numerical, analytical, and logical reasoning skills
previous experience in a customer-facing role and within an order-to-cash environment is advantageous
proficient knowledge of MS Office Applications, particularly Excel
excellent written and verbal communication skills
high level of accuracy and attention to detail
ability to meet deadlines

Nice to have:

Negotiation experience
previous experience in a customer-facing role and within an order-to-cash environment

Additional Information:

Job Posted:
June 04, 2025

Expiration:
June 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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