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Collections Coordinator

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Robert Half

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Location:
United States , Natick

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a Collections Coordinator to support accounts receivable activities in Natick, Massachusetts. This role focuses on maintaining healthy customer accounts by following up on outstanding balances, researching payment issues, and helping ensure timely resolution of receivables. The ideal candidate is organized, detail-oriented, and comfortable working across billing, collections, and cash application processes.

Job Responsibility:

  • Work directly with customers and affiliated partners to address overdue invoices and establish practical repayment plans
  • Review receivables aging and account status regularly to identify delinquent balances, credit concerns, and potential financial exposure
  • Research billing questions and payment exceptions, resolving discrepancies and clearing unapplied cash in a timely manner
  • Maintain complete and accurate account documentation, including adjustments, credits, and collection follow-up notes
  • Assist with daily cash application support to ensure incoming payments are recorded and posted correctly
  • Perform account reconciliation activities for affiliate-related receivables and help resolve outstanding variances
  • Communicate collection status and account issues clearly to internal stakeholders to support effective decision-making

Requirements:

  • Experience supporting accounts receivable and commercial collections processes
  • Working knowledge of cash application, billing support, and payment posting activities
  • Ability to investigate account discrepancies and resolve billing or payment issues accurately
  • Strong attention to detail with the ability to maintain organized and reliable account records
  • Comfortable reviewing aging reports and identifying collection priorities or credit-related concerns
  • Effective communication skills for working with customers, affiliates, and internal teams
  • Proficiency with standard accounting or receivables systems and Microsoft Office tools
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 15, 2026

Work Type:
On-site work
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