Collections Clerk Job at Randstad (Vancouver)

Collections Clerk

Randstad

Location:
Canada , Vancouver

Category:
Finance

Contract Type:
Not provided

Salary:

26.00 - 28.00 CAD / Hour

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Job Description:

Our client, a reputable company in the real estate and property management space, is urgently seeking an eager and motivated Collections Clerk to join their finance team in Vancouver. If you have 1-2 years of collections experience and are a strong communicator who enjoys working with customers to resolve issues, this could be a great opportunity for you. ...

Job Responsibility:

Monitor outstanding balances and contact customers via phone and email regarding overdue payments
Maintain detailed records of all collection efforts and customer interactions
Collaborate with internal departments to resolve complex billing issues
Negotiate payment plans with customers when necessary
Issue delinquent and suspension notices as required
Prepare weekly/monthly reports on collection activities and track the reduction of older overdue accounts
Process payments via an online merchant and accurately enter cash receipt journals
Ensure compliance with company policies and regulations, and assist with financial audits
Provide customer support for billing inquiries and contribute to continuous collections process improvements

Requirements:

2+ years of professional experience in Accounts Receivable, Collections, or a closely related financial role
Strong communication skills (written and verbal) for effective customer engagement
Intermediate proficiency in Microsoft Office Suite (Outlook, Word, Excel)
Demonstrated attention to detail and the ability to effectively multitask
Proven capacity for problem-solving and delivering professional customer service

What we offer:

Competitive pay
Paid parking at their Vancouver office
Great team-forward atmosphere
Possibility to convert to a permanent role after the contract duration

Additional Information:

Job Posted:
December 29, 2025

Expiration:
February 14, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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