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Collections Clerk

United States, Lindenhurst · Job Posted July 03, 2026
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Job Description

We are looking for a detail-oriented Collections Clerk to support accounts receivable activities for a Contract position based in Lindenhurst, New York. The ideal candidate will balance customer communication, payment follow-up, and account research in a fast-moving environment focused on reducing overdue balances.

Job Responsibility

  • Oversee a large portfolio of customer receivables, reviewing accounts each day to identify overdue balances and prioritize follow-up activity
  • Contact customers by phone and written communication to secure payment, document collection efforts, and maintain productive business relationships
  • Investigate short payments, billing differences, and account questions to help resolve disputes and support timely account reconciliation
  • Work closely with internal teams, including sales and leadership, when additional coordination is needed to move aged balances toward resolution
  • Support payment operations by handling credit card and e-check transactions, processing refunds, and assisting with remittance research and cash application follow-up
  • Track delinquency trends across assigned accounts and take consistent action to improve collection results and reduce past-due exposure
  • Prepare regular updates on collection activity, account status, and progress against outstanding receivables for management review
  • Manage a high-volume workload that may include review of approximately 1,500 accounts while completing other related duties as needed

Requirements

  • At least 3-5 years of high-volume collections experience, including responsibility for more than 500 accounts
  • Demonstrated ability to apply effective collection strategies while maintaining strong customer service standards
  • Strong verbal and written communication skills with the ability to follow up professionally across customers and internal departments
  • Solid problem-solving and critical-thinking abilities for researching discrepancies, payments, and account issues
  • Ability to organize competing priorities and work efficiently in a fast-paced setting
  • Proficiency with Microsoft Office applications, especially Excel and Word

What we offer

  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan

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