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A growing company in Oceanside is hiring a Collections Clerk to support accounts receivable and collections operations. This role is ideal for someone who is organized, professional, and comfortable communicating with customers regarding outstanding balances and payment activity. The ideal candidate can manage follow-up processes efficiently while maintaining positive client relationships and accurate account documentation.
Job Responsibility:
Contact customers regarding overdue invoices and outstanding balances
Monitor aging reports and track collection activity
Maintain detailed records of customer communications and payment updates
Assist with account reconciliations and discrepancy resolution
Process payment updates and support cash application activities
Collaborate with accounting and customer service teams to resolve billing concerns
Prepare collection notices and account status reports
Escalate high-risk or unresolved accounts when necessary
Requirements:
1–3 years of collections, accounts receivable, or billing experience
Strong communication and customer service skills
Ability to handle sensitive conversations professionally
Strong attention to detail and organizational skills
Experience with accounting or ERP systems preferred
Microsoft Excel and Outlook proficiency required
Nice to have:
Experience with accounting or ERP systems preferred