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We are looking for a detail-oriented Collections Clerk to join our team in San Antonio, Florida. In this long-term contract role, you will play a key part in managing commercial and consumer collections while ensuring the accuracy of billing processes. The ideal candidate will bring expertise in collection procedures and a proactive approach to resolving outstanding accounts.
Job Responsibility:
Oversee commercial and consumer collections, ensuring timely follow-up on outstanding payments
Communicate with clients to address billing discrepancies and resolve payment issues
Maintain accurate records of all collection activities and payment transactions
Collaborate with internal teams to streamline collection processes and improve efficiency
Analyze account statements to identify overdue balances and implement appropriate actions
Ensure compliance with company policies and regulatory standards in all collection activities
Provide regular updates and reports on collection performance to management
Assist in the development of strategies to minimize overdue accounts and improve cash flow
Utilize Pay Ops systems or similar tools to optimize collection workflows
Support contract management and documentation for high-value accounts
Requirements:
Proven experience in commercial and consumer collections
Strong knowledge of credit and collection processes
Familiarity with billing and payment reconciliation procedures
Excellent communication and negotiation skills
Ability to analyze account data and identify discrepancies
Proficiency in relevant collection tools and systems
Detail-oriented with strong organizational skills
Nice to have:
Experience with Pay Ops is a plus
Previous experience in the construction industry is advantageous
What we offer:
medical, vision, dental, and life and disability insurance