Collections and Receivables Specialist

• Monitor and manage customer accounts to ensure accurate and timely invoicing and payments
• Reconcile accounts and resolve discrepancies in a timely manner
• Contact customers regarding past-due invoices via phone, email, or written communication
• Negotiate payment plans or settlements when necessary while adhering to company policies
• Escalate unresolved issues to management as required
• Prepare weekly and monthly accounts receivable aging reports
• Analyze trends in collections and provide insights to improve processes
• Maintain a high level of professionalism in all communications with clients
• Address and resolve billing inquiries and disputes effectively
• Ensure all collection efforts comply with applicable laws and regulations
• Document all customer interactions and collection activities accurately

• 3 years
• Administrative
• customer service
• working with B2B collections
• monitor accounts
• reports
• payment plans

relevant certificate or bachelors

Live local and work local with an outstanding and rapidly growing business here in Wollongong