Collections and Credit Specialist, Robert Half

Robert Half

Location:
United States, White Plains

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

A client in White Plains, NY is seeking an experienced Collections and Credit Specialist to join their dynamic team. This professional will play a critical role in managing the company's credit policy to minimize financial risk and ensure timely collection of outstanding payments. The ideal candidate will possess exceptional communication and negotiation skills, strong analytical abilities, and a commitment to maintaining positive client relationships.

Job Responsibility:

Manage and administer the collections process, including reaching out to clients to secure overdue payments in a timely and professional manner
Analyze customer accounts to identify outstanding balances and reconcile discrepancies or disputes
Evaluate creditworthiness of potential clients through analysis of financial statements, credit reports, and client applications
Lead conversations regarding payment plans, terms, and conditions with customers to reduce risk while ensuring continued business relationships
Process credit applications and maintain organized records of approvals, transactions, and customer correspondence
Provide periodic reports on credit and collections activity, success rates, aged receivables, and risk exposure to management
Collaborate with internal teams, such as sales and customer service, to resolve account issues and support a seamless customer experience
Stay updated on relevant laws, regulations, and best practices in credit management and collections
Respond to inquiries regarding billing issues and resolve disputes efficiently and effectively

Requirements:

Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred
Experience: Minimum of 2 years of proven experience in credit review and collections
Proficiency in accounting software and Excel
knowledge of ERP systems is a plus
Strong negotiation and problem-solving skills
Ability to multitask while managing priorities in a fast-paced environment
Exceptional written and verbal communication skills to foster positive relationships with clients
Detail-oriented and organized with excellent analytical abilities

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Access to competitive compensation and benefits
Free online training

Additional Information:

Job Posted:
May 08, 2025

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Collections and Credit Specialist