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Collections and A/R Specialist

United States, Houston · Job Posted May 16, 2026
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Job Description

abip CPAs & Advisors is seeking a results-driven and persistent Collections & A/R Specialist to join our team. This role is responsible for driving collections activity, reducing aged receivables, and improving firm cash flow across a high-volume client portfolio. This is not a passive reporting role. The ideal candidate is comfortable taking ownership, following through consistently, and driving accounts to resolution, whether through payment, escalation, or clear next steps.

Job Responsibility

  • Take full ownership of reducing A/R aging, with a strong focus on 60+ and 90+ day balances
  • Proactively pursue past-due balances through consistent, structured follow-up (calls, emails, client outreach)
  • Drive accounts to resolution, including payment, escalation, or recommended write-off
  • Lead direct client conversations regarding outstanding balances with professionalism and persistence
  • Partner with Partners and Managers to remove roadblocks and enforce accountability on collections
  • Maintain a disciplined follow-up cadence, no stagnant accounts
  • Escalate high-risk accounts and provide clear, actionable recommendations
  • Identify breakdowns in billing or collections processes and recommend improvements
  • Apply payments accurately and maintain real-time A/R visibility
  • Monitor aging and take ownership of improving overall firm collections performance
  • Maintain accurate client and receivable data within CCH Axcess Practice
  • Use A/R aging and collections data to prioritize efforts and focus on highest-impact accounts
  • Prepare and distribute clear, actionable reporting for leadership
  • Track key metrics such as aging trends, collections activity, and recovery rates
  • Identify risks and trends impacting collections performance and recommend actions
  • Utilize advanced Excel functions (PivotTables, XLOOKUP, data validation, reconciliations)
  • Analyze large datasets to identify collection priorities and discrepancies

Requirements

  • 3+ years of high-volume collections experience with demonstrated results
  • Proven track record of reducing aged receivables and improving collections performance
  • Strong communication skills, including direct client collections outreach
  • High level of ownership, persistence, and follow-through
  • Advanced Excel skills

Nice to have

  • Experience in a CPA firm, law firm, or professional services environment
  • Experience with CCH Axcess Practice
  • Understanding of WIP, billing cycles, and partner-led client relationships

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