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A distribution company in Vista is hiring a Collections Analyst to support customer account management, collections strategy, and aging analysis. This role is ideal for someone who enjoys balancing analytical work with customer communication and account resolution responsibilities. The Collections Analyst will partner closely with accounting and operations teams to help reduce outstanding balances while maintaining strong customer relationships.
Job Responsibility
Monitor aging reports and analyze delinquent accounts
Follow up with customers regarding overdue balances and payment arrangements
Investigate billing discrepancies and resolve account issues
Prepare collections reporting and account status updates for leadership
Maintain detailed records of collection activity and communication
Assist with account reconciliations and payment application activities
Collaborate with sales and accounting teams regarding account resolution
Support month-end AR reporting and cash flow tracking
Identify trends and recommend process improvements related to collections efforts
Requirements
3+ years of collections, AR, or credit analysis experience preferred
Distribution, logistics, or wholesale industry experience preferred
Strong analytical and communication skills
Ability to professionally manage difficult conversations and negotiations
Experience with ERP systems and Excel reporting required