Collections Agent III - Bilingual

We are seeking a high-energy, professional Bilingual Collections Agent III to join our dynamic National Collections team in Saint John. In this role, you will act as a primary point of contact for customers, providing guidance and negotiating solutions for a broad range of banking products. You will balance inbound and outbound call activity to help customers manage their financial obligations while deepening their relationship with the bank through expert advice and professional service. This is a 1-year contract offering a positive, high-learning environment and the chance to work within a large, supportive team of 45 professionals.