Collections Advisor Job at Brook-St Hiredonline (Stratford-upon-Avon)

Collections Advisor

We're looking for confident and driven individuals to join us as Collections Adv...

Location

United Kingdom , Newcastle upon Tyne

Salary:

25000.00 - 27000.00 GBP / Year

Verisure Services (UK) Limited

Expiration Date

Until further notice

Requirements

Strong communication and negotiation skills
Confidence speaking to customers and handling challenging conversations
Target-driven mindset with a focus on results
Ability to stay calm and solution-focused under pressure
Good IT skills and attention to detail
Previous customer service or collections experience is beneficial but not essential

Job Responsibility

Managing a portfolio of customer accounts with overdue balances
Speaking with customers to understand their circumstances and agree suitable payment solutions
Setting up and managing payment plans
Investigating and resolving account queries or disputes
Updating systems accurately following each interaction
Working towards individual and team performance targets

What we offer

Competitive salary with clear progression
Uncapped earning potential with realistic OTE of £16,800
21 days holiday plus bank holidays, increasing with service
Birthday off every year
Early finish on Fridays
Onsite café and canteen
Discounted gym memberships
Private healthcare and MediCash plan
PerkBox discounts and rewards
Employee referral bonus scheme

Fulltime

Collections Advisor

We're seeking a confident and customer-focused Collections Advisor to support cu...

Location

United Kingdom , Stratford-upon-Avon

Salary:

26000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong communication skills and a professional, empathetic approach
Confident telephone manner, including in challenging situations
Customer service or collections experience preferred (not essential)
Good IT and keyboard skills, attention to detail, and ability to work to targets

Job Responsibility

Support customers with resolving outstanding utility accounts
Handle inbound and outbound calls
Agree payment plans
Negotiate solutions
Ensure all account information is recorded accurately

Fulltime

Part time Collections Advisor

Brook Street is working in partnership with a growing organisation based in Stra...

Location

United Kingdom , Stratford-upon-Avon

Salary:

14906.00 GBP / Year ▼

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Confident and professional telephone manner with a strong empathetic approach
Excellent verbal and written communication skills
Strong attention to detail and accuracy
Target-driven with good organisational and time-management skills
Previous experience in debt negotiation or collections is desirable, but not essential

Job Responsibility

Manage inbound and outbound calls relating to payment arrears
Engage with customers to understand their financial circumstances
Negotiate suitable repayment plans in line with company policies
Communicate with empathy, professionalism, and confidence
Maintain accurate and up-to-date customer records
Make informed decisions based on customer needs and business guidelines
Identify and escalate customer vulnerability in line with internal procedures

Parttime

Customer Collections Advisor

Brook Street is working with a growing client based in Stratford-upon-Avon who i...

Location

United Kingdom , Stratford-upon-Avon

Salary:

26000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Confident and professional telephone manner with a strong empathetic approach
Excellent verbal and written communication skills
Strong attention to detail
Target-driven with good time management and organisational skills
Previous experience in debt negotiation is desirable but not essential

Job Responsibility

Handle inbound and outbound calls to customers regarding payment arrears
Negotiate repayment arrangements aligned with customer circumstances and company policies
Communicate with empathy, professionalism, and confidence
Make informed decisions based on individual situations
Maintain accurate and professional customer records
Identify and escalate customer vulnerabilities in line with procedures

Fulltime

New

Metrics Production & Management-Vice President

The Metrics Lead is accountable for the execution of complex and critical metric...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Overall, 10-13 years of experience, Banking or Finance industry preferred
Prior experience in defining KPIs and associate measurements in a large financial institution
Must have a broad understanding of the business technology landscape and strong analytical skills
Advanced experience using MS Excel and its data integration tools
Experience using various Business Intelligence tools (Power BI, Tableau, and MicroStrategy)
Expert knowledge of key reporting and analytics capabilities and tools like Tableau, etc.
Expertise in data query, data analytics, and data visualization
Possesses a comprehensive understanding of how one's own area and others collectively integrate to contribute towards achieving business objectives
Adaptable, creative, resourceful, well organized team player with strong work ethics
Communicates effectively, develops, and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences

Job Responsibility

Define the vision and end state for operationalizing metrics reporting by building a highly qualified team of experts in the areas of reporting and analytics capabilities
Collaborate closely with senior stakeholders across businesses and functions to understand their processes and help them to define tangible KPI’s, reporting metrics and measurements
Ensure adherence with established policies and timelines for data gathering, data quality (DQ) checks, metrics development, assembly of reporting dashboards, and QA to produce EDO reporting deliverables within responsibility on time
Partner with technology to perform current state assessment of existing reporting tools and complete tool selection for each use case as required
Partner with technology to build out capabilities required to enable the reporting and analytics toolkit including required automated data feeds
Ensure design of reporting and analytical capabilities adhere to all Citi Risk and Control requirements
Co-ordinate data availability from applicable suppliers in various areas of the organization
escalating where needed
Oversee/perform metrics calculation through defined procedures specifying appropriate data sources and data fields
Build and enhance existing data quality processes to ensure accuracy, timeliness and completeness of various dashboards and reports

Fulltime

New

Security Analysis Specialist Advisor

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to self-manage work schedule to ensure timely delivery of audit and compliance services
Ability to drive IT teams and escalate where necessary to ensure timely delivery of audit and compliance services
Solid critical thinking and problem-solving skills
Ability to manage competing priorities and comfortable to work through ambiguity
Minimum 2 years of hands-on information technology operations experience and a strong knowledge of IT security standards and best practices
Minimum of 2 years recent audit experience spanning at least two full cycles of any two of the following: SSAE16 SOC1 Type 2, SSAE16 SOC2 Type 2, SOX, PCI-DSS, HIPPA, ISO/IEC 27001:2005, or similar
Strong understanding and application of IT Security frameworks such as: PCI DSS, ISO/IEC 27001:2005, CIS, HIPAA, NIST 800-53 etc.
Strong understanding of IT general controls
Ability to work within a fast-paced environment within an ITO organization
Strong interpersonal relationship building and business acumen

Job Responsibility

Develop and maintain an effective audit and compliance program strategy based on client requirements
Evaluate, interpret, and ensure clarity of contractual audit and compliance obligations and client objectives
Implement and drive governance, risk, and compliance approach to promote ongoing audit readiness and to contribute toward effective IT security hygiene and management of risk
Participate in audit lifecycle including internal/external audits and assessments
Provide oversight and guidance for internal/external audits and assessments
Drive recurring internal assessment of controls environment to ensure compliance with information security policies and established security controls
facilitate remediation
Maintain annual audit calendar for supported client
Maintain IT security controls library and documentation repository for supported client
Coordinate the collection of audit evidence and provide timely responses to support audits and/or assessments from internal/external auditors/assessors

New

Ai Lead Application Architecture - Vice President

We are seeking a highly experienced and technically proficient Sr Applied AI Eng...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15 years of relevant experience in leading Apps Development or systems design role
Extensive experience system analysis and in programming of software applications
Demonstrable exposure and practical experience with AI development
Knowledge of capital market is plus
Experience in managing and implementing successful projects
Subject Matter Expert (SME) in at least one area of Applications Development
Ability to adjust priorities quickly as circumstances dictate
Demonstrated leadership and project management skills
Consistently demonstrates clear and concise written and verbal communication
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Lead the design, development, and implementation of complex middleware applications using Java and Spring Boot: Utilize AI-powered code generation tools (e.g., Devin, Copilot, Codex) to accelerate development, automate boilerplate code, suggest optimal implementations, and enforce architectural patterns. Leverage AI for design pattern identification and complex system architecture validation
Architect and optimize database interactions with Oracle, SQL, and MongoDB, ensuring high performance and data integrity: Employ AI to analyze database query performance, suggest advanced indexing strategies, optimize schema designs, and generate efficient SQL/NoSQL queries. AI-driven tools can also assist in predicting database load and recommending scaling solutions
Drive the adoption and continuous improvement of CI/CD pipelines to facilitate rapid and reliable software delivery: Integrate AI into CI/CD processes for intelligent test case generation, predictive failure analysis, automated code vulnerability scanning, and optimization of pipeline execution times based on historical data
Collaborate with cross-functional teams, including product management, QA, and operations, to define requirements, design solutions, and deliver high-quality software:Use AI-powered communication and summarization tools (e.g., Claude) to streamline requirement gathering, document analysis, and stakeholder communication. AI can also assist in translating technical designs into accessible formats for various audiences
Mentor and provide technical guidance to junior and mid-level software engineers, fostering a culture of technical excellence and continuous learning: Leverage AI platforms for personalized learning paths, automated code feedback, and explanations of complex technical concepts. Encourage junior engineers to adopt AI-driven development practices
Actively research and experiment with AI technologies to identify opportunities for enhancing developer productivity, automating tasks, and improving software quality:Continuously explore emerging AI tools and techniques (such as Anti Gravity for complex problem-solving) and assess their applicability to our development ecosystem
Participate in code reviews, ensuring adherence to coding standards, best practices, and architectural guidelines: Utilize AI-powered code analysis tools to pre-scan code for potential bugs, security vulnerabilities, performance bottlenecks, and style deviations, allowing human reviewers to focus on higher-level logic and design
Troubleshoot and resolve complex technical issues, ensuring the stability and performance of production systems: Implement AI-driven anomaly detection in monitoring systems, leverage AI for rapid log analysis and root cause identification, and automate incident response workflows
Contribute to the strategic planning and technical roadmap for our middleware platforms: Employ AI to analyze industry trends, forecast technology evolution, assess the impact of new features, and prioritize roadmap initiatives based on data-driven insights
Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, and model development: Utilize AI for data synthesis, predictive modeling for estimations, identification of potential IT risks, and accelerated model prototyping and validation

Fulltime

New

Dispenser

As a Dispenser working within one of our stores, you will be key member of our p...

Location

United Kingdom , Belfast

Salary:

13.92 - 16.64 GBP / Hour

Boots

Expiration Date

Until further notice

Requirements

Completed the Pharmacy Advisor qualification NVQ2 (or equivalent) or are currently working towards and have completed the first year of an MPharm qualification
Current and valid UK right to work. This role is not eligible for sponsorship for a Skilled Worker Visa.

Job Responsibility

Prescription dispensing whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions
Work with the other healthcare professionals in your store to assist in the management and delivery of pharmacy services
Provide care and advice to patients about medicines and to refer queries to the Pharmacist as appropriate
Following Standard Operating Procedures (SOP) to support the safe and legal dispensing of prescriptions
Keeping up to date with new innovations in store and comply with operational processes
Support patients to manage their prescriptions their way with reliable repeats and manage their medicines effectively to promote adherence and reduce waste
Working with evolving technologies within store, you will have the opportunity to work with new systems, which helps to develop the traditional dispensing processes to further improve patient safety and release your time to spend more time with patients.

What we offer

Discretionary Christmas Gift Payment
Generous staff discount
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Parttime

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Collections Advisor

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