Collections Advisor Job at Brook-St Hiredonline (Stratford-upon-Avon)

Collections Advisor

We're looking for confident and driven individuals to join us as Collections Adv...

Location

United Kingdom , Newcastle upon Tyne

Salary:

25000.00 - 27000.00 GBP / Year

Verisure Services (UK) Limited

Expiration Date

Until further notice

Requirements

Strong communication and negotiation skills
Confidence speaking to customers and handling challenging conversations
Target-driven mindset with a focus on results
Ability to stay calm and solution-focused under pressure
Good IT skills and attention to detail
Previous customer service or collections experience is beneficial but not essential

Job Responsibility

Managing a portfolio of customer accounts with overdue balances
Speaking with customers to understand their circumstances and agree suitable payment solutions
Setting up and managing payment plans
Investigating and resolving account queries or disputes
Updating systems accurately following each interaction
Working towards individual and team performance targets

What we offer

Competitive salary with clear progression
Uncapped earning potential with realistic OTE of £16,800
21 days holiday plus bank holidays, increasing with service
Birthday off every year
Early finish on Fridays
Onsite café and canteen
Discounted gym memberships
Private healthcare and MediCash plan
PerkBox discounts and rewards
Employee referral bonus scheme

Fulltime

Collections Advisor

We're seeking a confident and customer-focused Collections Advisor to support cu...

Location

United Kingdom , Stratford-upon-Avon

Salary:

26000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Strong communication skills and a professional, empathetic approach
Confident telephone manner, including in challenging situations
Customer service or collections experience preferred (not essential)
Good IT and keyboard skills, attention to detail, and ability to work to targets

Job Responsibility

Support customers with resolving outstanding utility accounts
Handle inbound and outbound calls
Agree payment plans
Negotiate solutions
Ensure all account information is recorded accurately

Fulltime

Part time Collections Advisor

Brook Street is working in partnership with a growing organisation based in Stra...

Location

United Kingdom , Stratford-upon-Avon

Salary:

14906.00 GBP / Year ▼

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Confident and professional telephone manner with a strong empathetic approach
Excellent verbal and written communication skills
Strong attention to detail and accuracy
Target-driven with good organisational and time-management skills
Previous experience in debt negotiation or collections is desirable, but not essential

Job Responsibility

Manage inbound and outbound calls relating to payment arrears
Engage with customers to understand their financial circumstances
Negotiate suitable repayment plans in line with company policies
Communicate with empathy, professionalism, and confidence
Maintain accurate and up-to-date customer records
Make informed decisions based on customer needs and business guidelines
Identify and escalate customer vulnerability in line with internal procedures

Parttime

Customer Collections Advisor

Brook Street is working with a growing client based in Stratford-upon-Avon who i...

Location

United Kingdom , Stratford-upon-Avon

Salary:

26000.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Confident and professional telephone manner with a strong empathetic approach
Excellent verbal and written communication skills
Strong attention to detail
Target-driven with good time management and organisational skills
Previous experience in debt negotiation is desirable but not essential

Job Responsibility

Handle inbound and outbound calls to customers regarding payment arrears
Negotiate repayment arrangements aligned with customer circumstances and company policies
Communicate with empathy, professionalism, and confidence
Make informed decisions based on individual situations
Maintain accurate and professional customer records
Identify and escalate customer vulnerabilities in line with procedures

Fulltime

Senior Customer Service Advisor

Join us as a Senior Customer Service Advisor at Barclays, to provide support and...

Location

United Kingdom , Glasgow

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Strong awareness of risk and control to support the completion of high-value transaction approvals, payment investigations and risk issues that arise
Support leadership with the delivery of service levels, change implementation, driving a culture of continuous improvement whilst supporting colleagues with complex issues and escalations
Support embedment and upskilling of colleagues and identify opportunities to become multi-skilled in role to support the delivery of a consistently excellent service across all channels of engagement

Job Responsibility

Provide support and knowledge as a SME for colleagues, leadership, and stakeholders across Private Bank Wealth Management
Provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels
Collaboration across multiple digital channels to personalise each interaction with a customer
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time
Support teams within the business operations function as needed, including risk management, compliance and collections
Comply with all regulatory requirements and internal policies related to customer care

What we offer

Fitness Suite
fitness classes
on-site GP
bicycle store
rooftop bar (The Beacon)
clubs and societies like working parents club

Fulltime

Dispenser

As a Dispenser working within one of our stores, you will be key member of our p...

Location

United Kingdom , Stockport, Bramhall

Salary:

13.92 - 16.64 GBP / Hour

Boots

Expiration Date

Until further notice

Requirements

NVQ level 2 or UK equivalent qualifications
Completed the Pharmacy Advisor qualification NVQ2 (or equivalent) or currently working towards and have completed the first year of an MPharm qualification
Current and valid UK right to work

Job Responsibility

Prescription dispensing whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions
Work with the other healthcare professionals in your store to assist in the management and delivery of pharmacy services
Provide care and advice to patients about medicines and to refer queries to the Pharmacist as appropriate
Following Standard Operating Procedures (SOP) to support the safe and legal dispensing of prescriptions
Keeping up to date with new innovations in store and comply with operational processes
Support patients to manage their prescriptions their way with reliable repeats and manage their medicines effectively to promote adherence and reduce waste
Working with evolving technologies within store, you will have the opportunity to work with new systems, which helps to develop the traditional dispensing processes to further improve patient safety and release your time to spend more time with patients

What we offer

Discretionary Christmas Gift Payment
Generous staff discount
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Parttime

Dispenser

As a Dispenser working within one of our stores, you will be key member of our p...

Location

United Kingdom , Doncaster

Salary:

13.92 - 16.64 GBP / Hour

Boots

Expiration Date

Until further notice

Requirements

Completed the Pharmacy Advisor qualification NVQ2 (or equivalent) or are currently working towards and have completed the first year of an MPharm qualification
Current and valid UK right to work

Job Responsibility

Prescription dispensing whilst ensuring the safe supply of medicines e.g. ordering medicines, labelling, dispensing, endorsing and collection of prescriptions
Work with the other healthcare professionals in your store to assist in the management and delivery of pharmacy services
Provide care and advice to patients about medicines and to refer queries to the Pharmacist as appropriate
Following Standard Operating Procedures (SOP) to support the safe and legal dispensing of prescriptions
Keeping up to date with new innovations in store and comply with operational processes
Support patients to manage their prescriptions their way with reliable repeats and manage their medicines effectively to promote adherence and reduce waste
Working with evolving technologies within store, you will have the opportunity to work with new systems, which helps to develop the traditional dispensing processes to further improve patient safety and release your time to spend more time with patients

What we offer

Discretionary Christmas Gift Payment
Generous staff discount
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Fulltime

Java API Developer

The Applications Development Intermediate Programmer Analyst is an intermediate ...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5+ years of relevant experience in the Financial Service industry
Intermediate level experience in Applications Development role
Consistently demonstrates clear and concise written and verbal communication
Demonstrated problem-solving and decision-making skills
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Strong in Core Java — collections, generics, streams, lambdas, exception handling, OOPs concepts, and multithreading/concurrency (executors, threads).
Strong in Spring Boot — Spring Data, Spring Batch, Spring Security.
Experience with Spring Data JPA/JDBC — repositories, entity mapping, transactions (@Transactional), connection pooling (HikariCP), and lazy/eager loading.
Hands-on with Spring Security — authentication/authorization, BCrypt, role-based access control, and securing REST endpoints.
Design, develop, and maintain RESTful APIs using Java and Spring Boot.

Job Responsibility

Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
Apply fundamental knowledge of programming languages for design specifications.
Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
Serve as advisor or coach to new or lower level analysts
Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.

Fulltime

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Collections Advisor

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