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Collections (Accounts Receivable) Specialist

India 4194000.00 - 5243000.00 INR / Year · Job Posted May 29, 2026
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Job Description

Vercel is seeking an Collections (Accounts Receivable) Specialist to join our growing Finance team. This role will be responsible for owning day-to-day AR operations, including cash application, collections, credit card dispute management, and billing support.

Job Responsibility

  • Own daily cash application and reconciliation, including ACH, wire, and credit card payments
  • Investigate and resolve unapplied or misapplied cash and reconcile bank and Stripe transactions
  • Manage collections efforts, including proactive outreach on overdue invoices and reducing DSO
  • Partner with Sales and Customer Success to resolve billing issues and drive timely payments
  • Handle credit card disputes and chargebacks, including documentation and resolution
  • Monitor and manage account suspensions for delinquent customers
  • Perform bad debt analysis, including identifying at-risk accounts and supporting write-offs
  • Prepare and deliver weekly AR updates to leadership on collections status, aging, and suspensions
  • Support manual billing and invoice generation, ensuring accuracy and completeness
  • Collaborate cross-functionally to improve AR processes and support automation initiatives

Requirements

  • 3–6 years of experience in Accounts Receivable, Collections, or Order-to-Cash roles
  • Strong hands-on experience with cash application, collections, and reconciliations
  • Experience managing credit card disputes or chargebacks
  • Familiarity with ERP systems such as NetSuite and payment platforms like Stripe
  • Strong Excel skills (e.g., pivot tables, lookups, data analysis)
  • Excellent written and verbal communication skills with customer-facing experience
  • Comfortable working in a shift aligned with US time zones
  • High attention to detail and strong problem-solving skills
  • Ability to work independently in a fast-paced, global environment

What we offer

  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
  • Flexible Time Off
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed

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