CrawlJobs Logo

Collections Account Manager - Bilingual (Spanish)

rbauction.com Logo

Ritchie Bros

Location Icon

Location:
Canada , Burnaby

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

53150.00 - 65000.00 / Year

Job Description:

The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.

Job Responsibility:

  • Responsible for the early-stage collections on majority commercial and some consumer accounts
  • Prioritizes collections of accounts within team
  • Identifies process gaps and recommends solutions for improvements
  • Problem solves a solution for early defaults and collapses and presents to management
  • Responsible for reducing the collapse rate
  • Track and report (excel and qualitative feedback) on work queue results
  • Controls the negotiation with customers on payment timelines, partial payments, default fees, etc.
  • Responsible for operational issues
  • Performs other duties as assigned

Requirements:

  • 5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios
  • Professional level Spanish speaking
  • Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement
  • Strong communication skills – listening to customers and understanding their situation
  • Excellent phone etiquette
  • Strong written communication through email
  • Excellent questioning and probing skills

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Collections Account Manager - Bilingual (Spanish)

Accounts Receivable Clerk

We are looking for an experienced Accounts Receivable Clerk to join our team in ...
Location
Location
United States , Jersey City
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in accounts receivable and collections, preferably in commercial settings
  • Proficiency in Microsoft Excel, including VLOOKUPs and pivot tables
  • Bilingual Spanish
  • Familiarity with QuickBooks and other accounting software
  • Strong analytical and numerical skills for accurate financial management
  • Ability to manage one major account while maintaining detailed records
  • Excellent communication skills to interact with clients and internal teams effectively
  • Detail-oriented approach with the ability to meet deadlines consistently
  • Availability to work Monday through Friday
Job Responsibility
Job Responsibility
  • Manage accounts receivable processes, including handling collections and ensuring timely payments
  • Collaborate with the collections team to address outstanding accounts and resolve payment issues effectively
  • Maintain accurate financial records for a major account, ensuring data integrity and compliance
  • Utilize Microsoft Excel for data analysis, including creating VLOOKUPs and pivot tables to streamline reporting
  • Process cash applications and reconcile accounts to ensure proper allocation of funds
  • Prepare and manage billing functions, ensuring accuracy and adherence to deadlines
  • Work with QuickBooks to organize and maintain financial transactions
  • Assist with financial reporting and provide insights to support decision-making
  • Communicate with clients and internal teams to address inquiries related to accounts receivable
  • Ensure compliance with company policies and procedures in all financial operations
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Account Executive (Bilingual)

At Deutsch, we don’t work as departments but rather as highly collaborative inte...
Location
Location
United States , Los Angeles
Salary
Salary:
70350.00 - 75000.00 USD / Year
deutsch.com Logo
Deutsch
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bilingual (Spanish)
  • Working knowledge of Microsoft Word, Excel, PowerPoint, Keynote and MS Access, and Zoom and Team meetings
  • Proven experience in managing teams of people and in working cross functionally across an organization
  • 2 years of full-time experience in account management at a full-service agency
Job Responsibility
Job Responsibility
  • Candidate should have experience and be comfortable in being the contact for Agency, Clients and external partners alike on all projects that she/he is managing directly
  • Must have a positive, high-energy attitude
  • Must have experience executing a campaign or project from the briefing stage, through creative development and production, to delivery
  • Hold thorough understanding of video production process & key stakeholders
  • Thorough understanding of social platforms, unit types, partnering with our strategy team to build successful brief and steward creatives toward social-first work
  • Establish and maintain a solid relationship with clients
  • Support Account Planning and Creative teams during developmental phases to help collect, organize and provide all necessary creative assets and marketing materials
  • Collaboratively manage creative teams, kick-off projects and convey Client feedback
  • Work to develop/help refine client presentations
  • Work with Account Director to present to Clients and lead both internal and client meetings with confidence
What we offer
What we offer
  • top of the line benefits
  • 401K
  • unlimited PTO
  • Fulltime
Read More
Arrow Right

Medical billing claims collections

We are looking for an experienced individual with attention to detail in medical...
Location
Location
United States , Bakersfield
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of experience in medical billing, claims, and collections
  • Proficiency in handling medical denials and appeals processes
  • Strong knowledge of hospital billing practices and insurance verification
  • Skilled in collecting copayments and managing patient accounts
  • Bilingual Spanish proficiency is required
  • Exceptional attention to detail and accuracy in data entry
  • Ability to effectively communicate with insurance providers and patients
  • Familiarity with healthcare billing systems and software
Job Responsibility
Job Responsibility
  • Process insurance claims and ensure timely billing to maximize revenue collection
  • Verify patient insurance information accurately and update records as needed
  • Follow up with insurance companies regarding pending or denied claims to secure payments
  • Collect copayments from patients and ensure proper documentation of transactions
  • Investigate and resolve medical denials, initiating appeals when necessary
  • Handle hospital billing processes with a focus on accuracy and compliance
  • Perform data entry of patient information, ensuring all records are complete and up-to-date
  • Maintain clear communication with patients regarding their billing inquiries
  • Collaborate with the team to improve billing workflows and efficiency
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
Read More
Arrow Right

Bookkeeper

Seeking a Bookkeeper to process all entries, reconcile accounts, process payroll...
Location
Location
United States , Miami
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years in Accounting managing AP, AR and accounts reconciliations
  • 5+ years experience
  • Bilingual - Spanish and English
  • ERP software knowledge preferred
Job Responsibility
Job Responsibility
  • Process all entries
  • Reconcile accounts
  • Process payroll using QuickBooks Desktop
  • Ensure all reconciles for month end
  • Data entry of invoices (AP)
  • Billing and invoicing vendors and cash application (AR)
  • Light collections
  • Reconciling vendor accounts
  • Managing day to day communications
  • Reporting into the Sr. Accountant
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Eligible to enroll in company 401(k) plan
  • Access to top jobs, competitive compensation and benefits
  • Free online training
Read More
Arrow Right

Accounts Receivable Specialist

Job Profile Summary: Acts as the primary point of contact for customer billing a...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
rackspace.com Logo
Rackspace
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent, bilingual (Spanish and English)
  • Intermediate working knowledge of accounting systems
  • Data Analysis
  • Excel Proficiency
  • High School Diploma or regional equivalent required
  • 2-4 years of total applicable work experience required
  • requires a minimum of 2 years of experience in the role duties
Job Responsibility
Job Responsibility
  • Acts as the primary point of contact for customer billing and payment issues on assigned accounts
  • Works with Account Teams to ensure the collections function is working efficiently by controlling credit to customers and collecting all monies due in order to minimize the risk of bad debt
  • Manages the collection of customer accounts from and initiates problem resolution by using various research and reconciliation techniques
  • Handles and documents internal and external communications, via phone, ticket or email as outlined in department processes
  • Works on complex problems of diverse scope
  • Demonstrates good judgment in selecting methods and techniques for obtaining solutions
  • Directly collaborates with various areas of the business to ensure accurate communication of A/R status delivered including but not limited to Enterprise Business Unit (verbal, written, presentation)
  • Fulltime
Read More
Arrow Right

Medical Collector

A Medical Company in Los Angeles is in the need of a Medical Collector. The Medi...
Location
Location
United States , Beverly Hills
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years’ recent experience in medical collections, ideally with surgery-related accounts
  • Fluency in Spanish and English required
  • Knowledge of insurance carriers, billing practices, and familiarity with healthcare payment systems
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication abilities
  • Experience with EMR/EHR and collections software preferred
Job Responsibility
Job Responsibility
  • Manage and resolve outstanding insurance and patient accounts, ensuring timely payment and accurate account status updates
  • Utilize knowledge of the revenue cycle and medical billing processes, with an emphasis on surgical claims when possible
  • Communicate efficiently—via phone and email—in both English and Spanish with patients, insurance representatives, and internal teams
  • Review Explanation of Benefits (EOBs), claim denials, and remittance advice to determine next action steps
  • Initiate appeals, payment negotiations, and follow-up on unresolved accounts
  • Maintain detailed account notes in patient records and collection systems
  • Collaborate professionally with billing, front-office, and clinical teams to provide seamless service
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
Read More
Arrow Right

Medical Collector

A Medical Company in Los Angeles is in the need of a Medical Collector. The Medi...
Location
Location
United States , Los Angeles
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years’ recent experience in medical collections, ideally with surgery-related accounts
  • Fluency in Spanish and English required
  • Knowledge of insurance carriers, billing practices, and familiarity with healthcare payment systems
  • Strong organizational skills and attention to detail
  • Excellent written and verbal communication abilities
  • Experience with EMR/EHR and collections software preferred
Job Responsibility
Job Responsibility
  • Manage and resolve outstanding insurance and patient accounts, ensuring timely payment and accurate account status updates
  • Utilize knowledge of the revenue cycle and medical billing processes, with an emphasis on surgical claims when possible
  • Communicate efficiently—via phone and email—in both English and Spanish with patients, insurance representatives, and internal teams
  • Review Explanation of Benefits (EOBs), claim denials, and remittance advice to determine next action steps
  • Initiate appeals, payment negotiations, and follow-up on unresolved accounts
  • Maintain detailed account notes in patient records and collection systems
  • Collaborate professionally with billing, front-office, and clinical teams to provide seamless service
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
Read More
Arrow Right

Patient Account Rep

A Medical Organization Company is seeking an experienced and motivated Patient A...
Location
Location
United States , La Palma
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum three (3) years of experience in medical insurance collections or medical billing
  • Bilingual fluency in both Spanish and English (verbal and written)
  • Proficient knowledge of healthcare billing systems, claims follow-up, and denial management
  • Strong organizational and time management skills
  • Excellent communication and negotiation abilities
  • High attention to detail and compliance standards
Job Responsibility
Job Responsibility
  • Manage accounts receivable and pursue outstanding medical insurance claims from payers
  • Communicate effectively with insurance companies, patients, and internal teams to resolve outstanding balances
  • Conduct thorough follow-up on unpaid or underpaid claims, ensuring timely reimbursements
  • Interpret EOBs (Explanation of Benefits) and remittance advice
  • Accurately document collection efforts and outcomes in the billing system
  • Negotiate payment arrangements and address denials or appeals
  • Ensure compliance with state, federal, and company guidelines regarding patient confidentiality and collections practices
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
Read More
Arrow Right