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Collection Strategy Lead

Spain, Barcelona · Job Posted April 24, 2026
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Job Description

As our Collection Strategy Lead, you'll be at the forefront of our financial performance with a direct impact on our asset quality. Your mission is to design and deliver the entire collection strategy, optimizing the process to maximize returns while minimizing costs. To do this, you will lead a dedicated team of analysts and operational agents, owning the complete end-to-end process from early delinquency through to managing external debt collection agencies. This high-impact leadership role also requires building strong connections with key internal stakeholders (like Business, Product, and Risk) and external partners.

Job Responsibility

  • Designing and executing the collection strategy
  • Leading and developing your team
  • Optimizing performance and ROI
  • Guaranteeing service levels
  • Managing Stakeholder Collaboration
  • Innovating and managing strategic relationships

Requirements

  • At least 7 years of experience in Credit & Collections
  • Degree in economics, finance, or a quantitative field
  • Proven track record of designing, implementing, and optimizing complex collection strategies
  • Excellent analytical skills with data analysis and reporting tools
  • Direct experience in managing and developing teams
  • Strong stakeholder management and communication skills

What we offer

  • Unlimited paid time off
  • Psychological support & mental health webinars with Serenis
  • Flexible hybrid working system
  • Extended parental leave
  • Childcare leave
  • Professional development programmes
  • Internal mobility program
  • Language classes with Preply
  • Internal workshops & training
  • Stock Option Plan
  • International relocation support
  • Competitive salary
  • Meal vouchers

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