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Collection Specialist with Dutch

edgertondental.co.uk Logo

Edgerton Dental Clinic

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Location:
Poland , Kraków

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

As a Collection Specialist with Dutch, you will be responsible for managing overdue accounts and ensuring timely payments from customers. Your key tasks include monitoring account status, making outbound and handling inbound calls to resolve payment issues, and maintaining accurate records in company systems. . Additionally, you’ll contribute ideas to improve processes.

Job Responsibility:

  • Monitor customer accounts to track overdue invoices
  • Contact customers to remind them about late payments
  • Resolve payment issues and disputes quickly
  • Update systems with accurate payment and communication records
  • Follow company policies and legal requirements for collections
  • Prepare reports on overdue amounts and collection progress
  • Maintain professional and positive customer relationships
  • Suggest improvements to reduce overdue accounts

Requirements:

  • Minimum 1 year of experience in credit or collections, or customer service
  • ideally experience with process migration and centralization
  • Degree in finance, accounting, business, or a related field will be beneficial
  • Fluent in Dutch
  • Good command of English
  • Experience with Microsoft Office (Word, Outlook, Excel, Access)
  • proficiency with enterprise technologies such SAP, Getpaid
  • ideally experience with integrated CBC Software Solutions
  • Strong communication skills to handle customer interactions professionally
  • Good organizational skills to manage multiple accounts and deadlines
  • Attention to detail for accurate record-keeping and reporting
  • Basic knowledge of finance and accounting principles

Nice to have:

  • ideally experience with process migration and centralization
  • ideally experience with integrated CBC Software Solutions
What we offer:
  • Attractive salary (Base pay & Variable Plan)
  • private medical care
  • life insurance
  • stock purchase
  • lunch subsidy
  • sport cards
  • Flexible working arrangements with hybrid model of work (approx. 60% from the office and 40% from home)
  • Thrive in our matrix organization, working across Europe with various teams and cultural backgrounds
  • Collaborative Environment
  • Development Opportunities: Personalized plans with rapid progression
  • Versatile Career Paths: Professional growth supported by active committee for different career levels
  • Supportive Culture
  • Continuous learning and technical training incl. subject matter experts’ trainings, soft skills and management trainings and LinkedIn learning
  • Relocation Support: Assistance for international candidates and candidates living outside of Krakow
  • Social events such as family events and charity auctions
  • Comfortable working environment (Library, relaxation area, casual dress code)
  • Parking space for cars and bikes

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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