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Collection Recovery Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Eugene

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Maintain accurate records of balances, collection activities, payments, contracts, and legal actions
  • Negotiate payment plans and settlements to recover company assets
  • Prepare and submit legal documents including summons, complaints, garnishments, default judgments, and satisfactions of judgment
  • Maintain an up‑to‑date Oregon legal log and ensure all legal processes are completed accurately and on time
  • Use skip‑tracing techniques to locate customers and recover assets, including complex cases
  • Monitor bankruptcy accounts and identify opportunities for recovery
  • Ensure full compliance with state and federal debt collection laws and regulations
  • Communicate professionally with customers, vendors, legal partners, and internal teams
  • Analyze account histories, identify errors, and ensure corrections are made
  • Document all account activity in servicing systems and related software
  • Protect confidential company and consumer information at all times
  • Meet performance goals while maintaining excellent customer service and compliance standards
  • Prepare renewals of judgments nearing expiration and satisfactions of judgments for resolved accounts
  • Follow up with process servers regarding service of legal documents
  • Maintain punctuality and meet department attendance standards
  • Perform additional duties as assigned

Requirements:

  • Strong communication and negotiation skills
  • Proven problem‑solving abilities and sound decision‑making
  • Exceptional attention to detail and organizational skills
  • Knowledge of debt collection laws, regulations, and best practices
  • Ability to remain professional and composed in stressful situations
  • Customer service mindset with strong relationship‑building skills
  • Prior experience in debt recovery, collections, repossessions, or skip tracing
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and web‑based tools
  • Ability to read and interpret documents and write clear reports and correspondence
  • Strong math skills (interest, percentages, commissions, etc.)
  • Ability to follow written, verbal, and diagram instructions
  • Typing speed of 50 WPM and alphanumeric keyboarding of 100 KPH
  • Commitment to confidentiality and professional conduct
  • High school diploma or GED required
  • associate degree or higher preferred
  • 2+ years of experience in debt recovery, collections, or a related field
  • Experience with recovery/collection software and skip‑tracing tools
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
January 26, 2026

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