Collection Manager

What You’ll Be Doing • Lead a team to handle the cash collection process and work with the SSC • Work closely with the internal stakeholders in monitoring collections and resolving customer payment issues • Work closely with customers on collections and reconciliation of balances to ensure accurate and timely collection of payments • Prepare the AR reports for month-end closing and for management reporting • Prepare and review tax filings • Manage shipment release for credit hold customers • Respond to the audit-related requests from different parties • Maintain the customer master information • Access the creditworthiness of new customers and review existing credit limits • Implement continuous improvement initiatives to streamline existing credit control and collection processes to improve efficiencies through automation • Prepare ad-hoc reports, project and analysis