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Coca-Cola HBC Logo Coca-Cola HBC · Finance

Collection & Dispute Accountant

Egypt, Cairo · Job Posted January 25, 2026
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Job Description

We are looking for a professional to manage customer collection and dispute resolution activities, including sending monthly claims, following up on outstanding balances through daily customer communication using SAP ERP, and proactively identifying potential payment risks.

Job Responsibility

  • Sending Monthly Claims Via emails to CCH EGP customers after being received from CCH AR team max by 7th of each month
  • Daily Communicating with CCH EGP Customers to collect outstanding balances promptly & as per CCH wow using Collection Worklist tool in (ERP SAP) via Electronic & Call
  • Maintain Weekly meetings with Commercial & AR team to solve and follow up on any problematic customer
  • Responsible for preparing & clarifying Payment remittance (Breakdown) & send it on daily basis to AR team for clearing
  • Proactive collection -Send to Customers ahead dues to notify Commercial & AR team of any potential payment issues or disputes
  • Support AR team by Circulating the Bi annual Balance confirmations & Or Monthly dunning letters to related customers
  • Maintain effective communication with Customers, Commercial, AR team ,other Business partners & stakeholders & providing support to maximize prompt payments
  • Daily Dispute Management & processing “receiving disputes , reviewing them, send to dispute processors , obtain approvals as per local COA & resolve Dispute
  • Daily update & send Dispute tracking sheet to AR & Credit Management teams
  • Ensuring open disputes are closed within Local SLA to achieve targeted KBI
  • Providing daily support to relative Business partners & stakeholders to drive faster dispute resolution
  • Prepare & maintain Monthly Internal control requirements for audit purposes
  • Attend & initiate weekly meetings with AR team & Commercial sales team to follow up on open disputes , over dues
  • Daily meeting with Collection team to capture & register new disputes from customers as a proactive dispute procedures to solve before becoming overdue

Requirements

  • 0 to 2 Years of experience
  • Bachelor's degree in accounting or finance
  • SAP experience is a must
  • FMCG experience is a +
  • Dedicated & result orientated

Nice to have

FMCG experience

What we offer

  • Bonus incentives
  • Coaching and mentoring programs
  • Development opportunities
  • Flexible Time
  • IT Equipment
  • Learning programs
  • Medical Insurance
  • Free product quota
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