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The Colleague Wellbeing Manager leads the creation and delivery of our Colleague wellbeing proposition, shaping and delivering a health and wellbeing offer that supports both our people and our brand. This is a high-impact role with accountability for managing our outsourced occupational health service and Employee Assistance Programme (EAP) services across the UK and Ireland, ensuring a high-quality, compliant and colleague-focused experience.
Job Responsibility:
Leads the creation and delivery of our Colleague wellbeing proposition
Managing our outsourced occupational health service and Employee Assistance Programme (EAP) services across the UK and Ireland
Work closely with senior stakeholders across the organisation to inform and evolve our colleague wellbeing strategy
Manage key relationships with outsourced occupational health and EAP providers
Accountable for our strategic wellbeing partnership with a high-profile external personality
Managing outsourced Occupational Health and EAP providers, ensuring contract compliance and delivery against agreed SLAs
Driving service performance, customer satisfaction and continuous improvement across third-party providers
Delivering the colleague wellbeing agenda, with a strong focus on mental health and musculoskeletal support
Informing and shaping the health and wellbeing strategy in partnership with providers and internal stakeholders
Partnering across key business areas to identify opportunities for efficiency and shared service delivery
Providing actionable health and wellbeing insights and recommendations to drive organisational impact
Designing and delivering engaging health and wellbeing communications
Requirements:
Proven stakeholder and account management experience for occupational health and EAP providers
Experience of delivering colleague wellbeing plans across a large workforce
A track record of delivery to SLAs
Experience managing outsourced EAP service provision including reboarding / onboarding of providers
Strong collaborative working skills across complex organisations
A flexible, solutions-focused approach
The ability to manage budgets and drive value
Nice to have:
Occupational health experience (desirable)
What we offer:
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme