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Fairmont Le Manoir Richelieu Logo Fairmont Le Manoir Richelieu · Hospitality and Tourism

Colleague Services Agent

Canada, Lake Louise 20.33 CAD / Hour · Job Posted June 03, 2026
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Job Description

The Colleague Services Agent plays a key role in enhancing the day-to-day experience of Fairmont team members by providing exceptional support and services across various operational areas. The ideal candidate is proactive, organized, and passionate about creating a supportive and well-maintained work environment.

Job Responsibility

  • Greet and welcome internal guests upon arrival with a warm and professional demeanor
  • Janitorial duties including garbage removal and recycling, vacuuming, cleaning floors and stairwells, walls, doors etc. throughout the public spaces of the staff accommodations and Colleague Services building
  • Moving heavy and large furniture such as dressers, fridges, stoves, washers and dryers between buildings
  • Manage the rental equipment process, including issuing and returning items, and ensure waivers are completed
  • Ensure the cleanliness of vacant staff housing units meets standards
  • Daily sorting, organizing and issuing of clean uniforms and dry cleaning items
  • Daily pick-up and delivery of staff and hotel mail

Requirements

  • Must have a valid Alberta Class 5 driver's licence (or equivalent) and driver's abstract free of any demerits
  • Ability to lift, carry and move large and heavy items on a regular basis
  • You may be required to work on holidays, weekends, overnights and other non-day shifts

What we offer

  • Subsidized staff accommodation provided on-site for full time status employees
  • One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
  • Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like
  • Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
  • Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
  • Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
  • Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
  • Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
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