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Colleague Relations Advisor

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Pets at Home

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Location:
United Kingdom , Handforth, Cheadle

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Colleague Relations Advisor, you’ll deliver timely, commercial HR expertise to Joint Venture Partner led Veterinary Practices across the UK. Acting as a trusted expert, you will guide Practice Owners, Business Development Partners and line managers through the full range of colleague-related matters-enabling fair, legally compliant and people-centred outcomes that protect both colleagues and commercial interests. Your work sits at the heart of our ambition to build the world’s best pet care platform by creating a brilliant colleague experience: confident, well-supported people provide even better care for pets and customers. To succeed, you’ll blend sound employment law knowledge with bags of resilience, the confidence to navigate ambiguity and the curiosity to challenge established thinking constructively.

Job Responsibility:

  • Proactive HR Advice
  • End-to-End Case Management
  • Coaching and Capability Building
  • Continuous Improvement and Compliance
  • Collaboration and Project Support
  • Values-Led Performance

Requirements:

  • Solid experience in an HR advisory or ER-focused role, managing a broad range of employee relations cases end-to-end
  • Up-to-date working knowledge of UK employment law and HR best practice
  • Proven ability to balance commercial considerations with empathetic, people-centred outcomes
  • Strong coaching, influencing and communication skills, with the confidence to challenge and guide senior stakeholders
  • Comfortable working at pace, prioritising competing demands and adapting to change

Nice to have:

  • CIPD Level 5 (or working towards) or equivalent qualification
  • Experience supporting multi-site or franchised operations, ideally within retail, healthcare or veterinary sectors
  • Familiarity with HR case management systems and data-driven decision making

Additional Information:

Job Posted:
March 20, 2026

Expiration:
March 31, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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