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Intern description : Randstad Sourceright: We're in the business of connecting smart people with great jobs! Nespresso's recruitment partner, ensures that every recruitment reflects Nespresso's commitment to providing an exceptional customer experience and sustainable coffee! ... We use innovative technology and our genuine passion for people to give you the best possible experience. Randstad was founded in 1960. Our mission is to be a world leader in matching supply and demand for labor and human resources services.
Job Responsibility:
Offer customers an outstanding in-store experience from the moment they arrive
Warmly welcome, advise, and maximize in-store sales by expertly guiding customers through product choices and offering personalized recommendations
Handle product issues and contributing to the smooth running of the boutique
Analyze reported machine malfunctions and provide efficient customer service solutions
Participate in daily meetings and training sessions to enhance product knowledge and procedural compliance
This role Includes the physical duties of safely lifting, pushing, pulling, and maneuvering boxes and heavy items of various sizes and weights, consistent with provincial safety standards
Ensure the physical environment meets the brand's standards
Ensure that the Boutique is clean and maintained, including making sure it is well-ordered, has the correct equipment available, and is properly presented at all times
You will be required to maintain a high degree of professionalism and adherence to all company policies, including all workplace conduct and safety protocols
Immediately report any incident of theft, or safety concerns to management
All workplace conversations, behavior, and physical interactions with colleagues and clients must remain professional and respectful
Encourage team members, including communicating team goals related to customer service processes
Assist in creating a culture of safety, actively identifying areas for new training
Assist the team where and when needed
Perform any other job-related duties
Requirements:
1 year of prior hotel, sales or retail experience is required
Flexibility to work Friday evening, Saturdays, Sundays
Excellent presentation, communication & interpersonal skills
exceptional customer service skills
Hands on and pragmatic
Punctuality and discipline
Strong Team player
What we offer:
Competitive salary of $18.75 + quarterly bonus
Nespresso coffee machine
Monthly credit on coffee capsules and discount on accessories for employees
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