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Coffee Specialist - Nespresso Willowbrook

https://www.randstad.com Logo

Randstad

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Location:
Canada , Langley

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

18.75 CAD / Hour
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Job Description:

Nespresso's recruitment partner, ensures that every recruitment reflects Nespresso's commitment to providing an exceptional customer experience and sustainable coffee! We use innovative technology and our genuine passion for people to give you the best possible experience. Randstad was founded in 1960. Our mission is to be a world leader in matching supply and demand for labor and human resources services.

Job Responsibility:

  • Offer customers an outstanding in-store experience from the moment they arrive
  • Warmly welcome, advise, and maximize in-store sales by expertly guiding customers through product choices and offering personalized recommendations
  • Handle product issues and contributing to the smooth running of the boutique
  • Analyze reported machine malfunctions and provide efficient customer service solutions
  • Participate in daily meetings and training sessions to enhance product knowledge and procedural compliance
  • This role Includes the physical duties of safely lifting, pushing, pulling, and maneuvering boxes and heavy items of various sizes and weights, consistent with provincial safety standards
  • Ensure the physical environment meets the brand's standards
  • Ensure that the Boutique is clean and maintained, including making sure it is well-ordered, has the correct equipment available, and is properly presented at all times
  • Maintain a high degree of professionalism and adherence to all company policies, including all workplace conduct and safety protocols
  • Immediately report any incident of theft, or safety concerns to management
  • All workplace conversations, behavior, and physical interactions with colleagues and clients must remain professional and respectful
  • Encourage team members, including communicating team goals related to customer service processes
  • Assist in creating a culture of safety, actively identifying areas for new training
  • Assist the team where and when needed
  • Perform any other job-related duties

Requirements:

  • 1 year of prior hotel, sales or retail experience is required
  • Flexibility to work Friday evening, Saturdays, Sundays
  • Excellent presentation, communication & interpersonal skills
  • exceptional customer service skills
  • Hands on and pragmatic
  • Punctuality and discipline
  • Strong Team player
What we offer:
  • Competitive salary of $18.75 + quarterly bonus
  • Nespresso coffee machine
  • Monthly credit on coffee capsules and discount on accessories for employees
  • Access to Randstad Advantage insurance program
  • Excellent training and development program

Additional Information:

Job Posted:
May 20, 2026

Expiration:
July 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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