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Join our team as a Coffee Shop Assistant and make a difference! Our retail outlets are a vital part of what we do, generating essential income that directly supports the hospice. You will be an integral member of the Coffee Shop team, greeting and serving customers, creating a positive customer experience.
Job Responsibility:
Run a smooth, high-quality coffee shop operation, managing stock, cash handling, equipment, hygiene, and daily standards
Deliver excellent customer service and drive sales, ensuring products are well presented and targets are met
Lead and support staff and volunteers, creating a positive, well-organised, and motivated team environment
Requirements:
Strong organisational and operational skills, with experience in stock control, cash handling, and administration
Excellent people and customer service skills, with the ability to engage customers and support a diverse team
Good awareness of food hygiene, health & safety, and quality standards, with a proactive, problem-solving approach
What we offer:
Generous holiday entitlement, with the option to increase it through our Annual Buy and Sell Leave Scheme
A flexible working approach to help meet your needs and ours, including options like job-sharing
A Cycle to Work scheme and a Tech Benefit scheme to help spread the cost of your next bike or gadget
A confidential Employee Assistance Programme, offering free, round-the-clock support when you need it
A pension scheme with up to 7% employer contribution, helping you save for the future
A life assurance scheme, giving peace of mind for you and those important to you, up to age 65
A commitment to your personal and professional development, with training opportunities to help you grow
Free, on-site parking whenever you're working at the hospice
Discounted, onsite café at our Old Brampton site, available to all staff
A wide range of initiatives to support your wellbeing, and the time out to practice self-care