Coffee Education Partner

• Deliver exceptional coffee training
• Run Allpress training programs including Perfect Cup, milk workshops and open barista sessions
• Deliver on-site training for cafés to improve workflow, consistency and service
• Tailor sessions for everyone from beginner baristas to experienced café owners
• Identify training opportunities and skill gaps within customer teams
• Maintain training records, CRM notes and follow-up actions
• Support seasonal programs and product launches through tastings and training sessions
• Build strong customer partnerships
• Visit customers regularly to support their coffee quality and business success
• Act as a trusted advisor and brand ambassador for Allpress
• Work closely with the Regional Customer Manager to support customer retention and growth
• Help cafés identify opportunities through training, new products and retail offerings
• Support new customer onboarding and change-of-ownership transitions
• Support equipment and technical performance
• Diagnose basic machine and grinder issues during training or customer visits
• Perform minor maintenance tasks and adjustments when required
• Work closely with the technical team to ensure equipment supports coffee quality
• Help customers maintain best-practice setup and workflow
• Contribute to regional growth
• Collaborate with Sales, Technical and Customer Service teams to deliver a seamless customer experience
• Assist with customer events, tastings and brand activations
• Share insights from the field to support regional strategy and opportunities

• Strong barista experience with deep specialty coffee knowledge
• Experience delivering coffee training or mentoring others
• Excellent communication and presentation skills
• Confidence building relationships with café owners and teams
• Strong organisational skills and attention to detail
• A proactive, solutions-focused mindset
• Ability to travel across Victoria for customer visits and training sessions

Technical coffee equipment knowledge

• Unlimited coffee at work plus beans to take home weekly
• A wellbeing allowance
• A free and confidential Employee Assistance Program
• Learning and development opportunities
• Genuine career growth within a global coffee business