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Coffee Attendant

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Marriott Bonvoy

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Location:
United States , Charlotte

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day.

Job Responsibility:

  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors
  • Set up, stock, and maintain work areas
  • Input orders into cash register system and collect payment from customer
  • Take orders, record in MICROS system and prepare food and coffee beverages
  • Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times
  • Bus coffee cart areas and tables
  • Clean dishes, utensils, work areas, tables and equipment throughout the day
  • Obtain change required for expected business level
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank
  • Follow all company and safety and security policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • and complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • Welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • Speak with others using clear and professional language
  • Develop and maintain positive working relationships with others
  • support team to reach common goals
  • Ensure adherence to quality expectations and standards
  • Read and visually verify information in a variety of formats
  • Visually inspect tools, equipment, or machines
  • Stand, sit, or walk for an extended period of time or for an entire work shift
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
  • Grasp, turn, and manipulate objects of varying size and weight
  • Move through narrow, confined, or elevated spaces
  • Move up and down stairs and/or service ramps
  • Reach overhead and below the knees
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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