Code Compliance Manager Job at City of Goodyear, AZ (Goodyear)

Job Description

This position will plan, organize, review, and supervise the activities and staff of the code compliance program and its policies and procedures within Goodyear in a manner that fulfills the mission of the City in serving Goodyear residents. The incumbent is responsible for the education of residents and property owners and investigation of complaints regarding violations of City Code, Zoning Ordinance, Building Codes, and City Council stipulations as applicable. Work involves interpretation of ordinances in the resolution of related problems and considerable public contact, often in difficult situations. Duties are performed with technical independence, subject to the requirements of City ordinances, under general supervision of Development Services Director who provides guidance for matters of broad policy and general assignments.

Job Responsibility

Plans, develops, organizes, evaluates, and supervises the activities and staff of the Code Compliance Division to ensure work is performed in an efficient and effective manner. Coordinates inspector staff training and conducts hiring process within code compliance division.
Establishes and maintains positive and effective working relationships with citizens, citizen groups, neighborhood leaders, elected officials, and other city departments.
Plans, organizes, manages, evaluates, and enforces City codes for zoning, property maintenance, nuisance, signage, fire, environmental and housing safety ordinances and other regulations through coordination with agencies and appropriate City departments to include building safety, planning & zoning, engineering, police, fire, legal services, and County health and environmental staff members.
Conducts or supervises the investigation of, and response to, citizen complaints regarding violations which include neighborhood maintenance, housing and environmental safety, and zoning ordinances. Uses judgment and discretion to make final determination when disputes arise over a degree of code or ordinance conformance.
Prepares correspondence, staff reports, and technical documents to communicate program activities and status of code compliance issues to citizens, elected officials, and staff.
Responsible for record keeping and monitoring case loads and abatement actions, violation trends, and special enforcement programs.
Receives complaints and referrals pertaining to ordinance violations, assigns to appropriate staff and assists staff with investigating complex cases. Signs criminal complaints and testifies in court when required. Coordinates disposition of cases with City prosecutor to achieve successful prosecution and testify in court as an expert witness.
Provides information to assist the City Council and City Manager in making decisions regarding enhancement of neighborhoods.
Formulates, implements, and manages the planning and organization of focused code compliance programs to promote citizen participation in neighborhood enhancement.
Attends public forums as needed to bring awareness to residents of preventive enforcement activities of City codes and zoning ordinances.
Researches and makes recommendations for the amendment of current codes and the adoption of new codes
and drafts ordinances, resolutions, and codes.
Communicates daily with individual citizens, community organizations, City Council members and staff, interpreting, analyzing and resolving difficult neighborhood issues.

Requirements

Formal Education/Knowledge: Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
Experience: Minimum five years' experience in a related field.
Certifications and Other Requirements: Valid Driver's License and ICC/AACE Zoning Enforcement Certification.
Reading: Work requires the ability to read newspapers, research material, manuals, legislative documents, and legal process materials at a college level.
Math: Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, and division. Comprehensive skills to handle budget process needs and analyze numeric data also required.
Writing: Work requires the ability to write research and reports, letters to citizens, concise synopsis of data, meeting notes, general correspondence, memorandums and letters at a college level.
Managerial: Semi-complex - Work requires supervising and monitoring performance for a regular group of employees including providing input on hiring/disciplinary actions and work objectives/ effectiveness, performance evaluations, and realigning work as needed. A first line supervisor typically performs these functions.
Policy/Decision Making: Moderate - The employee normally performs the job by following established standard operating procedures and/or policies. There is a choice of the appropriate procedure or policy to apply to duties. More complex work as well as decisions with more significant impacts are typically reviewed prior to being finalized.
Technical Skills: Comprehensive Application - Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities.
Interpersonal/Human Relations Skills: High - Interactions are typically concerned with providing communications that may involve evaluating customer satisfaction, developing cooperative associations, and allocating resources to improve work operations, and work quality.

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Code Compliance Manager

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