Cobra Benefits Services Representative Job at Robert Half (Spokane)

National Accounts: Dedicated Field Services Advocate

We’re building a world of health around every individual — shaping a more connec...

Location

United States , New York

Salary:

66330.00 - 159120.00 USD / Year

CVS Health

Expiration Date

April 28, 2026

Requirements

5+ years’ experience working directly with consumers delivering a highly experiential interaction
Experience with Aetna and CVS products, claim systems, and digital member applications
Associate degree or equivalent work experience
Appropriate education relevant to clinical background
Knowledge of benefit rules, regulations, policies, and procedures including federal, state, and local regulations related to benefits, including COBRA, ERISA, HIPAA, and Section 125
Demonstrated ability to uphold the customer’s and Aetna’s values of caring, inspiration, integrity, and excellence in each member interaction
Outstanding organizational ability including keen attention to detail, strong follow-up skills
deadline-oriented and demonstrated ability to prioritize and multi-task in a fast-paced changing environment
Organizational and communication skills necessary
Competency with MS Office products - Word, PowerPoint, Excel

Job Responsibility

Function as primary contact for day-to-day escalations of benefit-related issues brought forward by the customer’s Human Resources (HR) representatives, Total Rewards Team or by members themselves. Provide excellent customer service and a positive member experience to all inquirers
Work with members, HR representatives and the Total Rewards Team to help them understand their benefits and connect them to available resources
Assist members in identifying modifiable risk factors by referring to and leveraging the resources provided by the customer on lifestyle change, including weight management, quitting tobacco, stress reduction, nutrition and increasing physical activity
Recommend, create, and deliver content for health education newsletters, new hire orientation, Annual Enrollment, and other communication initiatives in line with the customer’s Value Proposition
Plan and execute health awareness tables and other onsite events requested by the Total Rewards team
Be accountable for resolving any benefits related issues including answering routine questions, addressing denied claims, preauthorization, and providing support to both the employees and the customer Total Rewards team on appeals
Assist the Total Rewards team with the administration of the customer Wellness program and other programs as needed
Acts as a single-point-of-contact for the member and the customer’s HR and Benefits teams. Explains benefits, rights, and responsibilities in accordance with contracts and contracted arrangements, claim status information, plan coverage, plan eligibility, medical, dental, vision, pharmacy, spending and savings accounts, tool usage, and available programs and resources such as care management
Creates an emotional connection with members by understanding and engaging them to the fullest
Assists members in finding their health ambition

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Benefits Specialist

Under direct supervision of the Benefits Manager, performs a variety of routine ...

Location

United States , Glendale

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Associate’s degree plus four (4) years of working hands-on with employee benefit programs, with multi-property experience and a minimum of 1200 team members required, to include developing programs, direct interaction with team members related to benefits, compliance with pertinent legal issues including Employee Retirement Income Security Act (ERISA) and Cafeteria Plans (Section 125) or equivalent combination of education and experience
Knowledge and understanding of employee benefits principles, practices, procedures, and documentation
Knowledge of state and federal laws pertaining to employee benefits, COBRA, and IRS Section 125, FMLA, Americans with Disabilities Act (ADA) and 401(k)
Knowledge of open enrollment systems and procedures
Knowledge of insurance carrier procedures and requirements
Knowledge of computerized human resources and payroll systems
Knowledge of developing policy and procedure documentation
Knowledge of billing and collection procedures
Knowledge of records management and basic accounting procedures
Knowledge of business English, proper spelling, grammar, punctuation, and basic mathematics

Job Responsibility

Responsible as assigned, for the implementation, communication and administration of the benefit and leave programs
Manages leave programs including Family Medical Leave (FML) and non-FML leaves of absence, including contact with Team Members, reporting and tracking
Provides individual benefits counseling to team members, as appropriate
Coordinates disability processes and payments and advocates for Team Members with vendors as appropriate
Performs daily administration of benefits plans including processing changes and updates in Human Resources Information System (HRIS), ensuring accuracy and making corrections and adjustments as necessary
Works with appropriate personnel to build and maintain benefits reports
Coordinates the benefit enrollment process for all team members, including new team member orientation and ensures proper enrollment in HRIS and carriers’ enrollment systems
Audits new hire elections before they are transmitted to vendor(s)
Audits eligibility files to carriers and resolves any outstanding issues before transmitting
Ensures timely processing of Qualified Family Status Changes and Qualified Medical Support Court Orders (QMSCO)

What we offer

Flexible schedules
paid time off
tuition assistance
insurance options

Fulltime

Benefits Specialist

Under direct supervision of the Benefits Manager, performs a variety of routine ...

Location

United States , Glendale

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Associate’s degree plus four (4) years of working hands-on with employee benefit programs, with multi-property experience and a minimum of 1200 team members required, to include developing programs, direct interaction with team members related to benefits, compliance with pertinent legal issues including Employee Retirement Income Security Act (ERISA) and Cafeteria Plans (Section 125) or equivalent combination of education and experience
Must be 18 years of age or older
No felony, theft or stealing convictions allowed
Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license
Knowledge and understanding of employee benefits principles, practices, procedures, and documentation
Knowledge of state and federal laws pertaining to employee benefits, COBRA, and IRS Section 125, FMLA, Americans with Disabilities Act (ADA) and 401(k)
Knowledge of open enrollment systems and procedures
Knowledge of insurance carrier procedures and requirements
Knowledge of computerized human resources and payroll systems
Knowledge of developing policy and procedure documentation

Job Responsibility

Responsible as assigned, for the implementation, communication and administration of the benefit and leave programs
Manages leave programs including Family Medical Leave (FML) and non-FML leaves of absence, including contact with Team Members, reporting and tracking
Provides individual benefits counseling to team members, as appropriate
Coordinates disability processes and payments and advocates for Team Members with vendors as appropriate
Performs daily administration of benefits plans including processing changes and updates in Human Resources Information System (HRIS), ensuring accuracy and making corrections and adjustments as necessary
Works with appropriate personnel to build and maintain benefits reports
Coordinates the benefit enrollment process for all team members, including new team member orientation and ensures proper enrollment in HRIS and carriers’ enrollment systems
Audits new hire elections before they are transmitted to vendor(s)
Audits eligibility files to carriers and resolves any outstanding issues before transmitting
Ensures timely processing of Qualified Family Status Changes and Qualified Medical Support Court Orders (QMSCO)

What we offer

Flexible schedules
paid time off
tuition assistance and insurance options

Fulltime

Health insurance and authorization representative iii

Manages and provides financial account management for all urgent, emergent, and ...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 2 years of related experience, preferably in a hospital setting required
Associate's degree preferred
Or equivalent combination of education and experience
High degree of professionalism and motivation with excellent communication and customer service skills required
Strong ability to multi-task and prioritize required
Flexibility to work weekends, other assigned hours required
Familiarity with Medical terminology required
Strong computer skills and ability to type 45 words per minute preferred

Job Responsibility

Manages and provides financial account management for all urgent, emergent, and pre-admission visits with a Surgery Admit and Inpatient/Outpatient levels of care
Coordinates all activities necessary to financially secure the defined case load through verifying insurances, requesting deposits for non-covered services and co-pays
Identifies complex problems, including but not limited to, authorizations, coordination of benefits, baby not on policy, Cobra entitlement, Medicare Lifetime Reserve days, and Medicare Advantage issues
Communicates, collaborates, and follows-up with patients, families, third-party payers, governmental agencies, employers, social work, financial case management, clinical team and contracting
Minimizes any delays from admission until the final bill is produced and any payer denials associated with the above
Reviews each visit for insurance history by utilizing the hospital system along with all third-party payer systems
Obtains benefits, pre-certification requirements, and/or completes notification of admissions
Documents demographic and insurance information in a timely, accurate manner in the hospital computer system, following department and hospital standards
Identifies and confirms uninsured and underinsured patients for appropriate referral to Financial Case Management for possible Medicaid application and/or Financial Assistance
Notifies and monitors patients for completion of adding newborns onto policy

Fulltime

Health insurance and authorization representative iii

The individual in this position manages and provides financial account managemen...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
3 years of related experience, preferably in a hospital setting, or equivalent combination of education and experience
High degree of professionalism and motivation with excellent communication and customer service skills
Strong ability to multi-task and prioritize
Flexible to work weekends, other assigned hours and/or responsibilities as needed

Job Responsibility

Manages and provides financial account management for all assigned caseloads
Accountable for coordinating all activities necessary to financially secure the defined accounts through verifying insurances, requesting deposits for non-covered services and co-pays
Identifies complex problems that include but are not limited to authorizations, coordination of benefits, baby not on policy, Cobra entitlement, Medicare Lifetime Reserve days, and Medicare Advantage issues
Minimizing any delays from admission/arrival until the final bill is produced and any payer denials
Create a professional and effective customer-oriented environment
Confirm insurance information and discuss financial obligation
Review each visit for insurance history
Obtain benefits
pre-certification requirements and/or completes notification of admissions
Document demographic and insurance information

Fulltime

Health Insurance & Authorization Representative III

The individual in this position manages and provides financial account managemen...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
AAS Degree preferred
2 years of related experience, preferably in a hospital setting, or equivalent combination of education and experience required
High degree of professionalism and motivation with excellent communication and customer service skills required
Strong computer skills and ability to type 45 words per minute preferred
Strong ability to multi-task and prioritize required
Medical terminology preferred
Flexible to work weekends, other assigned hours and/or responsibilities as needed required

Job Responsibility

Manages and provides financial account management for all assigned caseloads
Accountable for coordinating all activities necessary to financially secure the defined accounts through verifying insurances, requesting deposits for non-covered services and co-pays
Identifies complex problems that include but are not limited to authorizations, coordination of benefits, baby not on policy, Cobra entitlement, Medicare Lifetime Reserve days, and Medicare Advantage issues
Minimizing any delays from admission/arrival until the final bill is produced and any payer denials
Create a professional and effective customer-oriented environment
Confirm insurance information and discuss financial obligation
Review each visit for insurance history
Obtain benefits
pre-certification requirements and/or completes notification of admissions
Document demographic and insurance information

Fulltime

Human Resources Manager

The HR Coordinator is responsible for providing lawful guidance and direction, c...

Location

United States , Medway

Salary:

75000.00 - 90000.00 USD / Year

Massachusetts Municipal Association

Expiration Date

Until further notice

Requirements

Working knowledge and a good understanding of the various laws and regulations that govern employment law
Bachelor’s degree
Minimum of two to three years of Human resources experience, preferably in a municipal or government setting
Experience with Munis preferred
Possess solid record keeping skills and strong verbal and written communication abilities

Job Responsibility

Ensure compliance with Labor Laws and Regulations
Employer/Employee relations i.e. Collective Bargaining Agreements, personnel conduct and behavior, discipline procedures
Administrator of Medical, Dental, life insurance, Cafeteria 125 Flex Spending Plan, 457 Investment Program, OBRA, COBRA, and all other benefits offered by the town
Direct the Workers’ Compensation system and Family Medical Leave Act employee participation
Oversee Massachusetts Human Resources Division Civil Service process
Manage Department Of Transportation (DOT) mandatory drug testing and training
Collective bargaining activities
Recruitment, hiring, and exit processes
Keeper of the records for all personnel files
Serve as the Sexual Harassment Officer and the town of Medway’s Americans with Disabilities Administration’s representative

Fulltime

New

Auto Body Technician

Every day, over 20,000 car accidents disrupt lives. When our customers face one,...

Location

United States of America , Apex

Salary:

Not provided

Caliber Collision

Expiration Date

Until further notice

Requirements

At least two years of turning wrecks into road-ready rides
Frame and structural know-how
No-shortcuts mentality
Sharp eye for detail
Physically fit for the job—can lift up to 50lbs
Team-first attitude
Must be eligible to work in the U.S. with no restrictions

Job Responsibility

Blueprint and execute repairs
Full collision repair
Panel and structural work
Quality reassembly
Work as a team
Keep work location safe and tidy

What we offer

XTREME Benefits Discount—extra $60.70 weekly toward healthcare premiums for first six months
Career growth opportunities
Training—I-CAR, ASE certifications
Paid time off and holidays
Day-one benefits—Medical, dental, vision, 401k match
Best equipment and tech in the business

Fulltime

Cobra Benefits Services Representative

Robert Half

Location:
United States , Spokane

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

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Cobra Benefits Services Representative

Robert Half

Location:United States , Spokane

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 01, 2026

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