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Coach, Virtual Business Sales

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Irving

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Category:
-

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Contract Type:
Employment contract

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Salary:

73900.00 - 133300.00 USD / Year
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Job Description:

As an Inside Sales Coach in the T-Mobile for Business Channel, you will play an important role as your Teams first line supervisor. You will collaborate with your direct employees, other Coaches and Manager/Director to address concerns, issues, and challenges. You will work side-by-side with your employees, providing advice and support for their daily job activities. Your creation and monitoring of overall sales plans for your geographic area will enable your sales team to drive success against sales goals through the teams of Inside Sales Representatives. For your employees, you will provide tailored feedback, celebrate achievements, and successes and map out ways to expand and reinforce success. If you have a positive attitude, motivation to succeed as an individual and as part of a Team, this job is for you!

Job Responsibility:

  • Work alongside your employees and monitor work performance to track progress, provide feedback, support, advice. Answer questions. Provide encouragement to help employees perform at their highest potential
  • Provide team with results reporting metrics both at an individual and team level
  • Provide tailored feedback sessions for each individual employee discussing work tasks, quota achievement, training completion, and career goals
  • Organize coaching and training sessions to equip representatives with the knowledge and tools they need to be successful

Requirements:

  • Bachelor's Degree General (Required)
  • Less than 2 years Outbound Call Center or a related sales position (Required)
  • 2-4 years Experience in customer service, sales, and/or retention as a Sr Representative or Coaching Position (Required)
  • Customer Relations Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings (Required)
  • SalesForce.com Proficiency with salesforce.com. Enter and update Activities/Events
  • appointments, calls, contacts to ensure accurate reporting on a timely basis (Required)
  • Organization Candidate needs to be able to demonstrate efficient organization skills, managing a team of people, handling multiple tasks (Required)
  • Communication Superior listening skills, confident communicator
  • speak with clarity and positive tone (Required)
  • Candidate should demonstrate several key skills such as Leadership (trustworthiness, time management, positive attitude, self-motivation)
  • Critical Thinking (adaptability, flexibility, planning)
  • Analytical Skills (research, attention to detail)
  • Problem Solving (research, active listening) (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Leadership (trustworthiness, time management, positive attitude, self-motivation)
  • Critical Thinking (adaptability, flexibility, planning)
  • Analytical Skills (research, attention to detail)
  • Problem Solving (research, active listening)
What we offer:
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
April 05, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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