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We are looking for enthusiastic, ambitious coach drivers to join our friendly team and become part of our UK & European tour operations programme. As one of the UK’s leading coach tour operators we are looking for drivers who enjoy working with people, have a flexible schedule and enjoy European and UK travel. Customer service is at the heart of everything we do at Caledonian, it is essential that you have a pleasant nature and you take great pride in providing excellent customer service, you must be willing to go the extra mile to improve the customer experience. You must have a passion for customer service and be able to maintain professional and polite communication with customers at all times.
Job Responsibility:
Join our UK & European tour operations programme
Work with people
Enjoy European and UK travel
Provide excellent customer service
Requirements:
Full PCV licence
Driver CPC
Meet all Department of Transportation (DOT) requirements
Enjoy meeting people and making a positive impact during every customer contact
Good listener with a natural instinct to assess customer needs and resolve queries
Great communicator with a collaborative approach
Thrive in a fast-paced environment
Organised and able to prioritise workload
Positive, can-do attitude
Pleasant nature
Take great pride in providing excellent customer service
Willing to go the extra mile to improve the customer experience
Passion for customer service
Able to maintain professional and polite communication with customers at all times
Flexible schedule
What we offer:
Great working environment
Full in-house training
On-going support
Company pension
Free parking
Employee discounts on all of our holidays, short breaks, and box office events