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Co-op, Content Administration

Canada, Toronto 46100.00 - 55400.00 CAD / Year · Job Posted January 09, 2026
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Job Description

We’re looking for a Corporate Communications Co-op/Intern to help build Hootsuite’s brand and tell meaningful stories about our customers, executives, and product innovation. In this role, you’ll support media relations and executive thought leadership initiatives, as well as customer advocacy programs that showcase enterprise credibility — gaining hands-on experience in both areas. This role reports to the Corporate Communications Specialist.

Job Responsibility

  • Support the creation and organization of communications materials, including executive talking points, event briefings, speaking submissions, and internal employee updates
  • Coordinate always-on customer advocacy efforts by: Searching for testimonial quotes in Gong, liaising with account owners on quote requests, and tracking all quotes, approvals, and usage in shared systems
  • Maintaining the logo permissions list and verifying requests to use customer logos in external marketing materials
  • Contribute to quarterly case study campaign planning and execution, including organizing assets, tracking deliverables, and supporting multi-channel launches
  • Monitor the media alias inbox, routing inquiries to the right teams and recommending how to vet inbound opportunities
  • Build strong relationships with internal stakeholders to help surface and shape stories that matter to our customers, partners, and employees
  • Perform other related duties as assigned

Requirements

  • Strong writing skills, with a focus on accuracy, creativity, and persuasion
  • Ability to clearly articulate complex ideas, challenges, and technologies
  • Organizational skills and comfort managing multiple responsibilities at once, with a clear sense of priorities
  • Willingness to take initiative, ask questions, and learn new tools
  • A collaborative mindset and interest in working with different teams, prioritizing group needs over individual ones

What we offer

  • Health insurance including medical, dental, vision, life/disability insurances
  • Employee and Family Assistance Program
  • Group RRSP plan with a company match of up to 4% of base salary
  • 401k Plan with a company match (up to 4% of base salary)
  • Global Parental Leave: 26 weeks of full and partially paid leave for eligible employees

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