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Consumer & Market Insights (CMI) is Unilever’s growth engine—fuelling the business with data, analytics, and actionable insights. Our mission is to generate growth ideas that drive business impact, integrating multiple data sources and partnering closely with Marketing, Brand, Customer Strategy & Planning, and country GMs to support and grow the business. As a CMI Business Partner specializing in Performance Optimisation, you will: Identify growth opportunities and decode performance to sharpen our 6P levers, focusing on price, promotion, and place; Master and apply Net Revenue Management (NRM) drivers, including portfolio pricing, pack price architecture, mix management, promotion management, and perfect store execution; Influence category and brand strategies with your insights, improving business performance across ANZ; Collaborate with Marketing, Customer Strategy, Customer teams, ANZ CMI Managers, agency partners (e.g., Nielsen, Kantar), and a network of CMI colleagues across APAC and 1Unilever Business Group
Job Responsibility:
Partner with business units to identify growth opportunities
Leverage performance data, shopping insights, and channel insights to strengthen strategic trade and retailer partnerships
Leverage continuous, automated, and democratized reporting into strong business insights
Lead NRM lever integration for Personal Care, Beauty, and Wellbeing
assist Homecare and Foods teams
Prepare the business for the arrival of iNRM and ensure rapid adoption
Proactively seek and deliver business opportunities and insights, both independently and as part of the CMI team
Identify growth opportunities using diverse data sources and meta-analysis (continuous market data, secondary research, custom research on shopping behaviors)
Translate insights into business actions that inform category and brand strategies
Manage and apply Unilever’s data and insight tools (e.g., Discover, Brand Health Dashboard, NRM tools), embedding best practices as new tools and methods emerge
Lead ad hoc custom research projects as needed
Foster a culture of understanding shopping habits and behaviors, supporting cross-category initiatives (e.g., macro trends, economic updates)
Build and leverage strong internal and external networks to source and integrate cutting-edge thinking on market performance insights
Requirements:
Degree-qualified
At least 5 years’ experience in consumer goods analytics and research (agency or client side)
Advanced analytical, IT, and presentation skills
Proven ability to spot growth opportunities and decode performance using tools such as NIQ Discover, Quantium Checkout, and Coles Synergy
Strong ability to deliver fact-based, outcome-focused recommendations
Excellent communication skills, able to present insights in a compelling way
Positive, collaborative attitude, with the ability to build strong relationships across a matrixed and international organization
What we offer:
Development opportunities
Benefits
A working culture that embraces diversity and is pioneering flexibility
A dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success
Opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally