Cmi Assistant

• Liaising with the legal teams to obtain information and documentation as required
• Prioritising and processing all work requests in line with expectations and agreed SLAs
• Taking responsibility for ensuring each piece of work is correctly saved in document management systems and accessible in a timely manner
• Proactively clarifying instructions with legal departments and requestors should they be unclear or if deadlines are not made explicit
• Proactively sharing information and documenting best practice and fixes
• Showing initiative when responding to queries and actively trying to seek solutions to problems
• Sharing knowledge and providing guidance to internal clients regarding the best approach to take to achieve the desired outcome
• To be flexible in meeting the needs of the team and the business e.g. occasional shift changes (with reasonable notice) to accommodate team meetings, training sessions and meet client requirements etc.
• Any other duties commensurate with the post

• Experience of working in a similar role within the legal sector
• Efficient and accurate typing skills
• Excellent attention to detail with a keen eye for presentation
• Good IT skills with knowledge of Microsoft Office products
• Experience of using document, case and practice management systems is desirable
• Effective communicator, able to build and maintain professional relationships with colleagues.

Experience of using document, case and practice management systems is desirable

• Agile working
• A competitive package with great benefits