Cmdb lead Job at Orangebits Digital Solutions Private Limited (Hyderabad)

CMDB Lead

We’re supporting a major enterprise transformation programme and are looking for...

Location

United Kingdom , London

Salary:

500.00 - 575.00 GBP / Day

Xcede

Expiration Date

July 07, 2026

Requirements

Strong hands-on ServiceNow CMDB expertise
ServiceNow Discovery and Service Mapping
CSDM modelling and service hierarchy design
CMDB health, reconciliation, and orphaned CI remediation
Experience within outsourced / managed service environments
Ability to define Configuration Management strategy, not just BAU support

Job Responsibility

Lead ServiceNow CMDB configuration and administration
Manage Discovery schedules, configuration, and reconciliation / primacy rules
Design and operationalise CSDM-aligned service hierarchies
Build and maintain Service Mapping structures
Drive CMDB data quality improvements, remediation, and governance
Support regulatory reporting, audit evidence, and configuration baselines
Work closely with process owners, class owners, suppliers, and governance teams

New

ServiceNow Staff Engineer II

Software Resources has an immediate, direct hire job opportunity for a ServiceNo...

Location

United States , Phoenix

Salary:

Not provided

Software Resources

Expiration Date

Until further notice

Requirements

7+ years of related experience IT App Support, IT Development, IT Networking, or similar field
Bachelor's degree in related field required
Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously
Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously
Advanced ability to see the big picture and align projects with organizational goals
Capable of leading and motivating cross-functional teams
Expertise in resolving conflicts and addressing challenges as well as skilled at identifying and mitigating risks at the project level
Proficient in governance patterns tied to intake, technical reviews and architectural compliance
Advanced speaking and writing communication skills

Job Responsibility

Lead strategic planning for technical solutions
Design reliable engineering practices
Maintain technical documentation
Develop, configure, and maintain ServiceNow ITSM applications
Manage ServiceNow ITAM applications
Leverage ServiceNow ITOM applications
Maintain and optimize the ServiceNow CMDB
Lead the strategic planning of a project as it relates to technical solution design
Design and implement engineering principles aimed at reliability practices and sound recovery procedures
Design transaction specific application performance monitoring metrics

What we offer

Medical coverage
Dental coverage
Vision coverage
401(k) with company match
Short-term disability
Life insurance with AD&D

Fulltime

Senior Automation Engineer

We are seeking a highly experienced and self-sufficient Senior Automation Engine...

Location

Malaysia , Petaling Jaya

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong hands-on experience with Python scripting (required)
Solid experience with REST APIs, authentication methods, and integrations
Solid experience with data formats such as JSON, YAML, and XML
Solid experience with Git and version control best practices
Experience designing event-driven and automated workflows, including auto-remediation
Hands-on experience with ITSM platforms (e.g. ServiceNow, BMC, Jira Service Management, or similar)
Strong working knowledge of monitoring and event management tools (e.g. Zabbix, Prometheus, Dynatrace, SCOM, SolarWinds, Nagios, etc.)
Understanding of incident, problem, change, alerting, and on-call operational processes
Practical experience working with enterprise networking technologies, including Cisco networking platforms and Palo Alto firewalls (or equivalent enterprise firewall solutions)
Understanding of network monitoring and alerting, network incidents and troubleshooting workflows

Job Responsibility

Design, develop, and maintain production-grade automation scripts, primarily using Python
Build automation covering ITSM processes (incident, problem, change, request, CMDB), monitoring alerts, event correlation, and auto-remediation, and network-related workflows and integrations where applicable
Develop reusable libraries, frameworks, and utilities to standardize automation
Act as technical owner for automation and integrations across ITSM platforms, monitoring and event management tools, and network telemetry and alerting sources
Configure and customize tools to improve alert quality, workflow efficiency, and operational outcomes
Integrate systems using APIs, webhooks, and event-driven mechanisms
Proactively identify automation opportunities and process inefficiencies
Provide expert guidance and recommendations on tool usage and configuration, automation feasibility and design, and best practices for ITSM, monitoring, and operational workflows
Drive roadmap-level improvements rather than only reacting to requests
Ensure all automation is reliable, secure, scalable, and well-documented

Fulltime

Service Delivery Manager

We have a really exciting role opening at Unite Students for a Service Delivery ...

Location

United Kingdom , Bristol

Salary:

Not provided

Unite Students

Expiration Date

Until further notice

Requirements

Proven experience leading IT service operations and managing teams
Strong knowledge of ITIL practices across incident, change, problem, and asset management
Excellent communication and stakeholder management skills
Experience with service management tools (e.g. ServiceNow, ManageEngine)
Strong analytical skills with a track record of managing KPIs and SLAs
ITIL v4 Managing Professional (or ITIL v3 Expert equivalent)
Significant experience in IT service leadership roles
Demonstrated experience in areas such as change governance, SAM, or major incident management
Calm and effective under pressure, especially during critical incidents
A strong focus on customer experience and service quality

Job Responsibility

Lead, develop, and manage the Service Desk team, ensuring strong performance and engagement
Monitor and improve key metrics such as SLA adherence, first-time fix rates, and customer satisfaction
Ensure a consistent, high-quality support experience for all users
Implement effective training, shift planning, and escalation processes
Act as an escalation point for complex or critical issues
Own and evolve the Change Management framework and governance
Chair or delegate Change Advisory Boards (CAB)
Review and approve high-risk or emergency changes
Promote best practices in risk assessment, communication, and scheduling
Oversee the Configuration Management Database (CMDB), ensuring data accuracy and value

What we offer

A discretionary annual bonus
25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
Healthcare Cash Plan
Employee Assistance Programme
Wellbeing platform
Gym benefit that you can share with your family and friends
Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Annual ShareSave scheme
Employee Life Assurance

Fulltime

Disaster Recovery Specialist

We are seeking a detail-oriented and technically proficient Disaster Recovery Sp...

Location

United States , New York; CT-Windsor; Hartford

Salary:

140000.00 - 150000.00 USD / Year

Voya Financial

Expiration Date

Until further notice

Requirements

3+ years of experience in disaster recovery, business continuity, or IT operations
Proven experience leading DR testing and coordinating multi-team participation
Experience with DR testing methodologies and compliance frameworks
Experience with cloud-based DR solutions and Azure Site Recovery (ASR)
Exposure to cybersecurity and ransomware recovery planning
Experience with DR automation tools such as Continuity Patrol™ or similar platforms
Strong analytical skills and attention to detail in metrics reporting and documentation
Excellent communication and collaboration skills across technical and business teams
Ability to work independently and manage multiple priorities in a fast-paced environment
High standards of integrity and transparency in all aspects of execution and reporting

Job Responsibility

Lead all enterprise DR tests, including Level I (CMDB Review), Level II (Walkthrough), and Level III (Functional Testing), ensuring full coordination across infrastructure, application, and business teams
Organize and facilitate cross-functional participation in DR exercises, including internal teams and third-party vendors
Develop and maintain DR calendars, test schedules, and compliance documentation
Drive automation of DR workflows to reduce reliance on human capital and improve response time and accuracy
Support ransomware recovery planning and tabletop exercises, including development of isolated recovery environments (IREs) and playbooks
Maintain DR documentation including business function mappings, recovery time objectives (RTO), and tier classifications
Contribute to the development and refinement of DR metrics dashboards, including recoverability scores, tiering compliance, and plan currency
Assist in the creation and submission of monthly and quarterly ORM metrics, including Tier 1 and Tier 2 recoverability and plan approval rates
Participate in working sessions and support automation and monitoring of DR workflows
Provide support for DR-related communications, including participant instructions and compliance letters

What we offer

Health, dental, vision and life insurance plans
401(k) Savings plan – with generous company matching contributions (up to 6%)
Voya Retirement Plan – employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day
Paid volunteer time — 40 hours per calendar year

Fulltime

Database Management Technical Lead

The Database Management Lead provides strategic, architectural, and operational ...

Location

United States , Plano

Salary:

105000.00 - 113000.00 USD / Year

NTT DATA

Expiration Date

Until further notice

Requirements

10+ years of enterprise database management experience
5+ years delivering Database-as-a-Service (DBaaS) in public cloud environments
5+ years in a technical team leadership role, managing teams of engineers supporting operations 24/7
Must be a US citizen or Green card holder
FBI CJIS Background check is administered every 12 months

Job Responsibility

Provide technical and operational leadership for SQL Server and Oracle platforms across AWS, Azure, GCP, and OCI
Own and govern end-to-end database lifecycle management
Define and enforce database lifecycle policies
Lead automation strategy for database services
Oversee automated database provisioning and configuration pipelines
Establish and enforce physical DBA standards
Direct 7x24 operational readiness, availability, and escalation processes
Lead performance engineering and optimization
Govern database security architecture
Ensure restricted and sensitive data identification, CMDB accuracy, and compliance reporting

What we offer

medical insurance
dental insurance
vision insurance
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
401k program with company match

Fulltime

Vulnerability Management Technical Project Lead

The Tech Lead/ServiceLine Lead will be responsible for the operational, organisa...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Total Experience Expected: 08-10 years
Bachelor's degree or Master's in Computer Science, Engineering, or related field
Proven leadership experience
Strong people management and client‑facing governance skills
Executive communication (FR/EN written & verbal reporting
Crisis management & escalation handling for P0/P1 situations
Data‑driven decision making using KPIs, dashboards, and trends
Continuous improvement & automation mindset
Proficiency in ServiceNow SECOPS (certification preferred), vulnerability detection and monitoring tools (Microsoft Defender for Endpoint EDR/XDR, WIZ, NESSUS PRO, Dynatrace), CMDB, VISIT, reporting tools (PowerBI, PowerPoint), and adherence to security standards and Client SLAs is required

Job Responsibility

Monitoring of critical P0 / P1 vulnerabilities
Steering CTI incidentology
Execution and governance of COD controls
Organisation of committees and reporting
Operational management and team skill development
Contribution to process, tool, and KPI optimisation
Promptly responding to P0/P1 vulnerabilities, including identification, assessment, patching, documentation, and development of remediation plans when patching is not possible
Coordinate and oversee P0 vulnerability follow-up meetings, communicate updates and remediation progress, escalate unresolved issues, and ensure compliance with established deadlines
To attend, present & track regular meetings and committee sessions with vulnerability status, track remediation efforts, report key performance indicators, and coordinate with divisions on security tools and control enhancements
Oversees the execution, analysis, and remediation of six COD controls, ensuring effective risk reduction and planning for additional controls to further mitigate cyber threats

Fulltime

It asset manager

In this vital position, you will oversee the end-to-end management of over 44,00...

Location

Australia , Sydney

Salary:

160000.00 - 180000.00 AUD / Year

Randstad

Expiration Date

June 14, 2026

Requirements

5-7 years in IT asset management, including at least 2 years in a leadership or governance capacity
Proven experience using ITSM platforms (such as ServiceNow) and CMDB integration
A strong understanding of software licensing models and asset life-cycle operations
Tertiary degree in Business, IT, or a related field, plus ITIL Foundation certification
Ability to develop constructive relationships across a complex organisation
ITIL Foundation certification (v4 preferred)
Certified IT Asset Manager (CITAM) or equivalent ITAM certification/relevant experience
Bachelor Degree

Job Responsibility

Run ITAM improvement projects to ensure they meet strategic goals
Act as the process owner for IT Asset Management, ensuring alignment with ITIL v4 and internal policies
Manage ITAM budgets and report on asset depreciation and cost-saving opportunities
Lead the configuration and rollout of ITAM modules within the ServiceNow platform
Act as a key liaison for asset queries from Cybersecurity, Finance, and Procurement

What we offer

Hybrid working (3 days on-site)
Sydney CBD location
High Impact work
Significant Tax Benefits

Select Country

Cmdb lead

Job Description

Requirements

Looking for more opportunities?

Cmdb lead

CMDB Lead

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