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CMDB Expert / CMDB Implementation Lead (Contract) - 12 months - Brussels Location: Brussels, Belgium Contract Length: 12 Months (Initial Contract) Work Pattern: Full-Time Onsite Requirement: 2 Days Per Week Onsite in Brussels Lead a Major Enterprise CMDB Transformation We are currently supporting a leading enterprise organisation in Brussels that is embarking on an initiative to design and implement a Configuration Management Database (CMDB) across the business. This is an assignment for an experienced CMDB Consultant who can take ownership of the entire implementation lifecycle, from architecture and strategy through to deployment, governance and adoption. The successful candidate will act as the CMDB Subject Matter Expert and Project Lead, working closely with senior stakeholders, enterprise architects, service management teams and security functions to establish a robust CMDB capability aligned with ITSM best practices and ISO 27001 standards. Missions Leading the end-to-end implementation of a centralised enterprise CMDB Defining and maintaining the CMDB data model and governance framework Driving project delivery, stakeholder engagement, and implementation activities Establishing asset and configuration visibility across the organisation Developing and managing the CMDB implementation roadmap Conducting data quality assessments, gap analyses, and due diligence reviews Ensuring alignment with ISO 27001 controls and security requirements Redesigning and optimising Change Management processes to integrate effectively with the CMDB Collaborating with IT and business teams to improve ITSM and Enterprise Service Management capabilities Supporting wider digitalisation and service automation initiatives Profile 10+ years of experience delivering CMDB implementations within complex enterprise environments Proven track record leading large-scale CMDB programmes from design through deployment Strong knowledge of ITIL, ITSM, and service management frameworks Extensive experience managing stakeholders and driving project delivery Deep understanding of Change Management processes and governance Knowledge of enterprise architecture principles and asset lifecycle management Experience establishing data governance, data quality, and configuration control frameworks Good understanding of ISO 27001 and enterprise security requirements Excellent communication, analytical, and leadership skills Fluent English + Dutch or French language skills Desirable Experience Experience with ServiceNow, BMC Helix, or similar ITSM platforms Enterprise Service Management (ESM) experience Previous involvement in large-scale digital transformation programmes This is an opportunity to shape a critical enterprise capability and play a key role in modernising IT service operations within a complex environment. You'll have significant influence over architecture, governance and service management practices while working alongside senior business and technology stakeholders. If you are a CMDB expert looking for your next contract in Brussels, we'd be keen to speak with you!
Job Responsibility
Leading the end-to-end implementation of a centralised enterprise CMDB
Defining and maintaining the CMDB data model and governance framework
Driving project delivery, stakeholder engagement, and implementation activities
Establishing asset and configuration visibility across the organisation
Developing and managing the CMDB implementation roadmap
Conducting data quality assessments, gap analyses, and due diligence reviews
Ensuring alignment with ISO 27001 controls and security requirements
Redesigning and optimising Change Management processes to integrate effectively with the CMDB
Collaborating with IT and business teams to improve ITSM and Enterprise Service Management capabilities
Supporting wider digitalisation and service automation initiatives
Requirements
10+ years of experience delivering CMDB implementations within complex enterprise environments
Proven track record leading large-scale CMDB programmes from design through deployment
Strong knowledge of ITIL, ITSM, and service management frameworks
Extensive experience managing stakeholders and driving project delivery
Deep understanding of Change Management processes and governance
Knowledge of enterprise architecture principles and asset lifecycle management
Experience establishing data governance, data quality, and configuration control frameworks
Good understanding of ISO 27001 and enterprise security requirements
Excellent communication, analytical, and leadership skills
Fluent English + Dutch or French language skills
Nice to have
Experience with ServiceNow, BMC Helix, or similar ITSM platforms
Enterprise Service Management (ESM) experience
Previous involvement in large-scale digital transformation programmes