Cluster Supervisor Job at Vodafone (Beira)

Cluster Supervisor Manica

Supervise and coordinate all M-Pesa & GSM field activities, managing and support...

Location

Mozambique , Beira

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Bachelor Degree in Business or another related field
Experience in, and knowledge of telecoms services, applying this expertise in a customer-focused way
Excellent communication skills including presenting & negotiation with Customers
Strong problem-solving skills
Empathy to support in communicating with the Customers in a way that makes them feel heard and understood
Excellent written and verbal communication skills
Active listening to listen and address team members´ concerns
Leadership

Job Responsibility

Supervise Cluster Sales Representatives performance, setting up the 1o1, call reports and face to face management process
Coordinate CSRs daily visits (SVs, M-Pesa Agents and Stores)
Collect insights and propose solutions to the Manager
Report findings and key activities to the Territory Manager (GSM, Mpesa, MKT, Retail, Devices)
Market attacks planning and execution (including set up of the sales stand, resource allocation, products awareness)
Management of devices (allocations and reallocations)
Post sales management (recons, etc)
Planning and monitoring of KickSides, SVs & M-Pesa Agents activity
Ensure recruitment of SVs & M-Pesa Agents
Resolve all operational issues within a reasonable timeframe, in line with VM/M-Pesa SLA’s (M-Pesa, SOP, Warehouse, Logistics, etc.)

Fulltime

Cluster Supervisor Niassa

Supervise and coordinate all M-Pesa & GSM field activities, managing and support...

Location

Mozambique , Maputo

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Bachelor Degree in Business or another related field
Experience in, and knowledge of telecoms services, applying this expertise in a customer-focused way
Excellent communication skills including presenting & negotiation with Customers
Strong problem-solving skills
Empathy to support in communicating with the Customers
Excellent written and verbal communication skills
Active listening
Leadership

Job Responsibility

Supervise and coordinate all M-Pesa & GSM field activities
Manage and support the teams on the ground with resources and constant training
Guarantee availability of stock within the Clusters
Ensure that targets are achieved and that the Cluster model brings the expected results
Manage and coordinate CSR daily activities
Supervise Cluster Sales Representatives performance
Coordinate CSRs daily visits (SVs, M-Pesa Agents and Stores)
Collect insights and propose solutions to the Manager
Report findings and key activities to the Territory Manager
Market attacks planning and execution

Fulltime

Cbu cluster supervisor

Supervise and coordinate all M-Pesa & GSM field activities, managing and support...

Location

Mozambique , Maputo; Lichinga

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Strong problem-solving skills
Empathy to support in communicating with the Customers
Excellent written and verbal communication skills
Active listening
Leadership
Bachelor Degree in Business or another related field
Experience in, and knowledge of telecoms services
Excellent communication skills including presenting & negotiation with Customers

Job Responsibility

Supervise and coordinate all M-Pesa & GSM field activities
Manage and support the teams on the ground with resources and constant training
Guarantee availability of stock within the Clusters
Ensure that targets are achieved
Ensure the Cluster model brings the expected results
Manage and coordinate CSR daily activities
Coordination and Supervision of Cluster Sales Representatives
Coordinate CSRs daily visits (SVs, M-Pesa Agents and Stores)
Collect insights and propose solutions to the Manager
Report findings and key activities to the Territory Manager

Cluster Reservations Supervisor - Saudi National

Process all reservation requests, changes, and cancellations received by phone, ...

Location

Saudi Arabia , Red Sea

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None (License or Certification)

Job Responsibility

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and determine appropriate room type
Verify availability of room type and rate
Explain guarantee, special rate, and cancellation policies to callers
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations
Follow sales techniques to maximize revenue
Input and access data in reservation system
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system
Follow proper escalation procedures when addressing guest concerns

Fulltime

Cluster Finance Supervisor - Income Auditor

Check figures, postings, and documents for accuracy. Record, store, access, and/...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Check figures, postings, and documents for accuracy
Record, store, access, and/or analyze computerized financial information
Control and secure cash and cash equivalents for property according to cash handling policy and procedures
Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables
Audit statistical, financial, accounting, auditing, or payroll reports and tables
Audit and reconcile all revenue postings
Follow all company safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Maintain awareness of undesirable persons on property premises

Fulltime

Cluster Supervisor-Human Resources

Assist in monitoring/tracking employee relations issues including resolution and...

Location

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Assist in monitoring/tracking employee relations issues including resolution and follow-up
Assist and support management and the leadership team with handling and resolving Human Resources issues
Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards
Inform Human Resources management of issues related to employee relations
Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines
Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs
Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's)
Assist in logistics, administration, and scheduling of annual employee surveys
Answer phone calls and record messages
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees

Fulltime

Cluster Event & Group Coordinator / Supervisor

You’ll be the ambassador for the 25hours Hotels brand. You’ll succeed in forging...

Location

Germany , Frankfurt

Salary:

Not provided

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

You’ve had professional experience in a similar role in the events sector, and you speak good English
You have the ability to get people excited about our concept, and you’re a passionate salesperson
You’re a doer – and even if you do it wrong sometimes, you openly admit it
You’re not just bringing your abilities, but also your character

Job Responsibility

You’ll be the ambassador for the 25hours Hotels brand
You’ll succeed in forging the best links to our customers, so that you can make every event unforgettable
You’ll coordinate your daily schedule independently, and you’ll honour agreements even when your appointments diary and email inbox are full
You’ll support various projects in the hotel, and pitch in when one of your colleagues from the sales team is on leave
You’ll keep the overall picture in view when every room in the building is booked simultaneously, and all the phone lines are red hot

What we offer

Only work 4-days a week as a full-time team member without payment or holiday reduction
Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
Benefit from great offers from our numerous cooperation partners
Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments
Be part of our hilarious staff parties and much more

Fulltime

Cluster Event & Group Coordinator / Supervisor

We are storytellers - from tales of wild journeys of discovery across the world ...

Location

Germany , Frankfurt

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

Professional experience in a similar role in the events sector
speak good English
ability to get people excited about our concept
passionate salesperson
doer
ability to admit mistakes
bringing both abilities and character

Job Responsibility

Be the ambassador for the 25hours Hotels brand
succeed in forging the best links to customers to make every event unforgettable
coordinate daily schedule independently and honor agreements despite busy appointments and emails
support various projects in the hotel and pitch in when colleagues from sales team are on leave
keep the overall picture in view when every room is booked and all phone lines are red hot

What we offer

4-day workweek as full-time team member without payment or holiday reduction
free stay for up to 10 nights per year at 25hours hotels
generous discounts on bars, restaurants, and hotel rooms worldwide via Ennismore
great offers from numerous cooperation partners
open to part-time employment, mini-jobs and other adjustments
hilarious staff parties

Fulltime

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