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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Cluster Sales Manager

Malaysia, Miri Employment contract · Job Posted November 20, 2025
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Job Description

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. This position ensures sales techniques maximize revenue and provides thoughtful and forward-thinking service while maintaining high guest loyalty.

Job Responsibility

  • Resolve guest calls, requests, or problems
  • Use sales techniques to maximize revenue
  • Promote awareness of brand image
  • Process reservation requests, changes, and cancellations
  • Enter rewards information into software
  • Perform general office duties
  • Train and motivate employees
  • Develop and maintain positive working relationships
  • Monitor performance to ensure quality standards
  • Move, lift, carry objects weighing less than or equal to 10 pounds

Requirements

  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • No supervisory experience
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